Technical Services Area Manager
2 weeks ago
Technical Services Area Manager
Advanced Electronic & Capex Equipment
Location: Remote, ideally based along the M62 corridor and beyond.Package: Excellent salary + comprehensive benefits, including a company car or allowance, bonus, enhanced pension, and 25 days holiday and private healthcare
Are you ready to lead a team of skilled professionals and revolutionise technical service delivery? As a Technical Services Area Manager, you’ll be at the heart of delivering exceptional support across a dynamic region, ensuring client expectations are not just met but exceeded.
The Role: Driving Excellence in Technical Service
In this leadership role, you’ll oversee the delivery of field based technical services, ensuring operational goals are met and maintaining an unmatched standard of customer satisfaction. You’ll lead from the front, driving performance through strong team management, strategic resource planning, and innovative problem-solving.
Your expertise will ensure key performance indicators—like response time, first-time fix rate, and first-time installation—are consistently achieved. Using data insights, you’ll produce detailed reports on service performance and client satisfaction, identifying opportunities for continuous improvement and actionable solutions.
Your Key Responsibilities:
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