Technical Support Engineer

2 weeks ago


Stretford, United Kingdom SRS Recruitment Solutions Full time

Vacancy No 5242

Job Title Technical Support Technician - North

Job Description

Objectives:

Provide on-site engineering support to engineers and contractors.

Promote our Client’s products and technical services offered within the construction industry, providing efficient technical support to distributors and our Client’s sales team.

Support project engineers with targeting product specifications.

Duties:

Provide on-site engineering support:

  • On site consultations on correct specification and use of our Client’s products
  • Site testing of various solutions
  • Installation training for site operatives
  • Produce site records and reports to required standard and in timely manner.
  • Promote our Client’s technical services:
  • Develop working relationships with site and office-based members of contractors and engineering practices.
  • Provide technical support to our Client’s distributors and sales teams.
  • Support passive fire protection, façade, and MEP support system technical teams.
  • Assist technical helpline as and when required.
  • Support Technical Manager with other duties which may arise.
  • Assist with developing and securing product specifications:
  • Working with project engineers to identify opportunities on site to target new clients for specification.

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