Broker Support Technician

2 weeks ago


SouthendonSea, United Kingdom The Recruiter Specialists Group Ltd Full time

This client is seeking a candidate with a broad spectrum of experience for a varied and interesting role which includes the following duties:

Establish and cultivate relationships with vital colleagues and stakeholders, including:

o Risk Management and Compliance

o Information Technology and Digital Management

o Reporting Business Entity

o Team Operations

o Insurance Broking Authority (IBA)

o Premium Processing (including Pro)

o Claims Management

  • Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
  • Supervise the service delivery by third-party providers.
  • Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.
  • Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
  • Maintain an accurate and compliant record of placements.
  • Utilise pertinent market and internal systems to facilitate the placement process.
  • Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.
  • Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.

A hybrid, permanent role with a competitive market salary and benefits.

Please submit your CV for consideration.

The Recruiter Insurance Specialists are acting as a Recruitment Agency.



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