Office Manager

4 weeks ago

London, United Kingdom Public First Full time

Operations Manager


London based (Westminster), Full-time

Three-four days/week in the office, core days on Monday and Thursday

Salary £36-£38K, pending experience.


About Public First

Public First is a public policy consultancy which offers solutions to complex policy problems faced by clients. We are a boutique, high end organisation that works in a few distinct areas of specialism and offers unparalleled expertise within these areas.

Across our business, we focus on a few main areas of work, each headed up by a highly-experienced Head of Practice: Education and Skills, Levelling Up, Technology, Energy and Environment, Data and Impact, Social Policy and Polling.

Within each area of work, and more generally, we offer a range of services. We are, in effect, part think tank, part strategic advisory consultancy, part polling company, and part communications and public affairs agency.  


The role

We are a friendly and fast growing organisation, looking for a dynamic Office Manager who can ensure that Public First runs smoothly and efficiently. You will be responsible for maintaining the day to day running of the office, juggling multiple tasks and responsibilities. As the first person any client/new joiner will meet, you should be confident and engaging and able to direct enquiries to the relevant team. You will have a minimum of 5 years experience in a similar role and your main duties will include Office Management and HR support.


Our ideal candidate would be someone who is:

  • Dynamic and enthusiastic, supportive of a positive office culture
  • Proactive, hands-on and always one step ahead, confident in making sound judgements
  • Trustworthy and able to maintain confidentiality at all levels
  • Adaptable to change in a fast moving and growing organisation
  • Professional, both internally and externally facing


We would value the following skill sets:

  • Excellent interpersonal skills: a good listener, who can convey messages accurately and concisely, with an eye for detail
  • Experienced at managing diaries and balancing competing demands
  • Excellent organisational, administration and time management skills, with the ability to prioritise their workload and to work on their own initiative
  • Can show initiative and bring new ideas
  • Knowledge of Microsoft office/Google documents/Excel and other software


Your key responsibilities would include:


General office administration, including:

  • Supporting any office move
  • Ordering office and kitchen supplies, fobs/entry cards and keys for office access
  • Liaising with Landlord, managing agents, cleaners
  • Ensuring office kitchen is operational and not afraid of unpacking a dishwasher
  • Ensuring Health and Safety policies are up-to date
  • Implementing and maintaining procedures/office administrative systems
  • Handling office and supplier payments as required
  • Organising meetings and managing databases
  • Booking staff transport and accommodation
  • Organising company events and conferences
  • Dealing with correspondence, preparing letters, presentations and reports
  • Renewing PF subscriptions and memberships
  • Managing any communication and interaction with Public First, guests, interviewees, new joiners, etc.
  • Any other ad-hoc duties


Responsible for HR support, including:

  • Ensuring that policies and procedures are regularly updated
  • Supporting recruitment and onboarding processes
  • Responding to ad hoc HR queries


Location and salary


The role is London based (we have offices in Westminster). It requires being in the office at least three days a week, with core days being Mondays and Thursdays.


Salary will depend on experience, but to give a sense of scale, we are looking at a bracket between £36-£38K.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.


If you are interested, please send a CV and cover letter to careers@publicfirst.co.uk. Please outline clearly your experience and what you can bring to the role and the team.


We will be considering applications on a rolling basis until Friday 3rd May and encourage applicants to submit as soon as possible. 

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