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People Operations Manager
2 months ago
- Managing multiple competing work priorities whilst delivering people solutions at pace.
- Ability to build positive working relationships with key stakeholders in the People team.
- Ability to problem solve and come up with innovative solutions to problems.
- To lead and support the People Operations team on a day-to-day basis ensuring tickets raised are dealt with professional and efficiently, workload is balanced, optimum performance is maintained, and processes are seamless.
- Supporting the People Operations team with transactional HR admin and acting as a conduit between them and Talent Acquisition/Payroll/Staff Claims when it comes to systems/processes.
- Responding to complex HR queries which have been escalated to you and liaising with the HR Advisors/HRBPs when appropriate.
- Analysing people data to drive data driven decision making that offers valuable insights into the People Operations team e.g. producing the monthly People Operations dashboard.
- Implementing process improvement and opportunities for automation/ digitisation using our people systems and expanding line manager self service capabilities.
- Management of the relationship with our third-party pre-employment checks provider and dealing with any issues promptly.
- Supporting the rest of the HR and People team with ad hoc work and projects linked to People plan deliverables.
- Ensuring the People Operations team are fully compliant in carrying out all people processes and procedures with any risks minimised through productive HR processes.
- Acting as Risk Champion for the People team and supporting with audit requests of the People Operations team and completion of the annual certified/SMCR checks.
- Extensive HR administration/HR shared service model experience.
- Experience of people management.
- Knowledge and understanding of HR systems (Success Factors would beneficial).
- Experience of HR process improvement and implementing digital solutions.
- Experience of working in a fast-paced, changing environment.
- Strong data analytical skills with an attention to detail.
- Excellent verbal and written communication skills.
- Experience in taking ownership and working on own initiative.
- Strong organisational skills.
- Proven ability to work with people at all levels.
- Ability to problem solve and come up with solutions to process challenges.
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
- Help you to be the healthiest you’ve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
