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Technical Writer

3 months ago

London, United Kingdom Sportradar Full time

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.


At Sportradar we’ve experienced a wonderful period of sustained hypergrowth through a highly focused strategy based on industry-leading data and product innovation. To continue this trajectory, we are searching for an experienced Technical Writer to join our team and help take our Odds services to the next level.


As a technical writer, you will plan, create and maintain technical documentation for internal and external audiences. The content is typically in the form of documentation but may also be visual flows, UI text, sample code, videos or other material. You will have a natural desire to help educate your audience and solve and communicate complex topics clearly. You will apply a consistent tone of voice across content mediums and audience types.


You will be working in collaboration with software engineers and product owners daily across the odds product portfolio. You will quickly gain a deep level of understanding of our products, evaluate our existing content and develop plans to improve our documentation strategy and the way we reach our audiences.


THE CHALLENGE:

  • Write and publish user-friendly content, including user guides, API documentation and troubleshooting manuals.
  • Understand our customers, products, services and technologies. Collaborate with product managers, developers and users to gather insights.
  • Plan, coordinate, and manage documentation projects, ensuring timely and high-quality delivery.
  • Evaluate and enhance existing documentation for clarity and usability. Implement feedback to continuously refine content.
  • Edit and clarify draft documents from team members, ensuring coherence and adherence to style guidelines.
  • Promote a consistent tone of voice and coach non-writers on improving their writing skills.
  • Advocate for the developer persona, shaping products and documentation to meet their needs.
  • Work closely with Product, Design, Engineering, and System Administration teams to translate technical information into clear documentation.
  • Use GitLab, Continuous Integration, and Continuous Delivery. Explore new tools to enhance documentation efficiency.


Qualifications:

  • Some years of professional demonstrable experience in technical writing
  • Proven ability to quickly learn and understand complex topics
  • Experience in technical writing, product documentation and content publishing
  • Ability to read and understand programming languages like Java and .Net
  • Ability to manage competing priorities in a constantly changing environment
  • Willingness to innovate on documentation tools, like introducing AI workflows
  • Curiosity and awareness of the latest technologies
  • Excellent communicator with the ability to explain ideas and the thinking behind designs
  • Experience using developer tools to create documentation


Additional Information

  • Work for and shape one of the fastest-growing digital sports companies in the world at the exciting intersection of sports, media, betting and advertising.
  • A company culture that promotes kindness, sports, physical exercise and team play.
  • Be part of a highly motivated, innovative, and dynamic organization with people from more than 30 nationalities in our offices.
  • Women in Tech community and Sportradar Pride Group inside the company inclusive for everyone to participate in
  • An annual performance-related bonus
  • Opportunity for hybrid working.
  • Summer events and Christmas party
  • Coffee, tea, fresh fruits and water in the office
  • Internal management programs according to management level: Grow / Lead Like a Pro / Sportradar e-Academy including team workshops with external trainers


SPORTRADAR

Sportradar is a global leader in understanding and leveraging the power of sports data and digital content for its clients around the world. We provide cutting-edge solutions and services to media companies, bookmakers, sports federations and state authorities.


We are a truly international business employing over 3,500 people in more than 30 locations around the world. Our rapid growth has been driven by technological innovation alongside an understanding of our clients’ business needs. It is our commitment to excellent service, quality and reliability that makes us the trusted partner of more than 1,000 companies in over 100 countries.


We occupy a unique position at the intersection of the sports, media and betting industries. This creates an exciting and fast-moving working environment that rewards creative thinking and hard work. We are passionate about what we do, and we care passionately about our people.

If you think you’re up to the challenge, come and help us to grow, innovate and develop


Shoot your shot in Sports and data Don´t be a Spectator


Sportradaris an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background,status,or personal preferences