Bodily Injury Claims Handler

1 month ago


Cardiff, United Kingdom Yolk Recruitment Ltd Full time

Bodily Injury Claims Handler

Yolk Recruitment are partnered with a data driven insurance provider based in Cardiff who are searching for a Bodily Injury Claims Handler to join their team. They deliver top-notch car and travel insurance services, working with key clients in the UK and Australia. Whilst the company are in search of a Bodily Injury Claims Handler they offer a range of functions including customer service, claims handling, underwriting, and pricing.

About the Role

The Bodily Injury Claims Handler will play a crucial role in managing a caseload of personal injury claims. This role involves direct interaction with policyholders and coordination with various stakeholders across the business, including customer service and underwriting teams. The successful candidate will support and mentor junior team members and contribute to the continuous improvement of claims handling processes.

What You'll Be Doing

  • Assessing Claims: Evaluate indemnity, liability, and quantum on motor claims, with a focus on injury claims, while also considering potential credit hire and property damage aspects.
  • Case Management: Proactively manage personal injury claims, ensuring efficient resolution and settlement.
  • Negotiation and Settlement: Negotiate settlements effectively, aiming to reduce the cost of claims presented.


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