Shop Manager

3 weeks ago

Nottingham, United Kingdom EE Retail Full time

Salary range £36,400 to £44,500 plus performance related bonus

 

SOMETHING MISSING FROM YOUR CAREER?  ADD A LITTLE EE 

 

Exciting things are happening in Nottingham.  This summer, we’re opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good. 

 

We’re looking for an exceptional Store Leader to shape and grow a brilliant team.  You’ll lead with integrity and build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation. You’ll bring your passion for delivering results through people, and experience of leading change in a Retail environment. 

What you’ll do: 

  • As a Store Leader you will lead the in-store team, and work as part of a regional team, to consistently deliver a balanced business across customer, People, Finance & Trade and Operations 

  • You'll bring to life a Personal, Simple and Brilliant customer experience 

  • For your people you’ll create a brilliant colleague experience, building team capability and engagement, managing the evolution of EE from a phone store to a true digital retailer selling connectivity 

  • Lead change and play an active role in your Regional Leadership Team 

  • Contribute to sustainable business success using your time effectively to deliver customer and commercial KPI’s all whilst maintaining the operational excellence of your store 

You’ll definitely: 

  • Have a track record of inspirational leadership in a large/high-profile store across a diverse range of experience and backgrounds 

  • Demonstrate a history of leading large teams in a customer facing environment to achieve brilliant service and commercial results 

  • Hold a growth mindset, able to demonstrate where you've built a culture of continuous improvement 

  • Have excellent coaching and development skills 

 

What’s in it for you? 

  • Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

  • 25 days holiday plus bank holidays with the option to buy more 

  • Optional Pension scheme to protect your future 

  • A Share scheme where you can invest in the company at a discounted rate 

  • Discounts off attractions for the family all year round 

  • Volunteering days, so you can give back to your local community 

  • Optional Private Healthcare and Dental, to protect you and your family 

  • Critical Illness cover 

 

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.

 

At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

 

We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

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