Shop Supervisor
1 month ago
One of our Clients (a homeware store) requires a Shop Supervisor to work at their Retail Store located in Sneinton, Nottingham, UK.
**Job Description**:
- Overseeing shop activities
- Receiving, checking, pricing and storing stock
- Increase retail sales through a proactive customer service and by understanding client needs.
- Provide outstanding Customer Service
- Decide on stock visual and layout
- Opening and closing store
- Up-skilling team members, giving regular feedback to drive performance
- Reporting of queries and discrepancies in a timely manner
- Process refunds and exchanges
- Liaising and following instructions by management
- To set work schedule and staff rota
- Meet sales and productivity targets
- Resolve operational problems
- Process payments
- Deal with any refunds and customer complaints
Atleast 1-2 year of retail customer service will be preferred.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Reference ID: BW1-HomeDiscounts-001
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