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Administrator

1 month ago

Taunton, United Kingdom Matching Staff Solutions Ltd Remote Work Freelance Full time

We are looking for an administrator to support the Somerset Lifeline's Digital Switchover project to replace existing analogue technology enabled care equipment, with 'digital ready' technology. This is in preparation for the nationwide digital switchover of the nation's telephony infrastructure.

Monday to Friday 09:00am - 17:30pm.

This is a contract running from June until January 2025.

Duties will include:

  • Contact customers and/or members of their support network to arrange appointments for the replacement of Lifeline equipment. This will be done primarily by phone, email or letter.
  • Responsible for scheduling of Installation Officer appointments.
  • Program Lifeline units and ensure they are ready for collection and installation.
  • Maintain and update customer databases.
  • Record outcomes of customer installations and provide reports regarding overall project progress.

The ideal candidate will have the following experience:

  • 5 GSCE's or equivalent experience including English and Maths.
  • Competent with Microsoft Office programs to include Outlook, Excel, Word & PowerPoint.
  • Good organisational and communication skills.
  • Excellent customer service skills.
  • Experience of working in operational services and delivering customer-led services to multi-channel customers.

What you will receive from Matching Staff Solutions:

  • £11.79hr
  • Weekly pay
  • Online timesheets
  • 24-hour helpline
  • Holiday accrual

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