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Senior Customer Success Manager

2 months ago

Bristol, United Kingdom FJN Solutions Full time

We are currently working with a leading Healthcare Technology business who are growing their Customer Success team We are looking for a Senior Customer Success Manager who will work closely with the businesses customers to retain, grow and manage large account portfolios whilst building strong relationships along the way.


We are seeking someone who enjoys relationship building and someone who is able to define and achieve client success. This is a remote, UK wide position.


Qualifications

  • Previous experience working within Health Tech and employee benefits market.
  • Consultative B2B Sales experience
  • 5+ years experience in Customer Success Management or Account Management
  • Familiarity with Employee Assistance, Wellness, Health Benefits, Recognition, Perks or Human Capital Management market
  • Excellent verbal and written communication


Benefits Include

  • Competitive base salary
  • Sales incentives and commission
  • Pension
  • Private Medical Insurance including Digital GP
  • Healthcare Cash Plan - claim back dental bills or the cost of new glasses
  • Dental Plan
  • Life Insurance
  • Group Income Protection
  • 24 days annual leave and two extra wellbeing days per year, in addition to 8 bank holidays
  • Access to hundreds of perks including cashback offers and discounted gift cards on your favourite brands, discounted cinema tickets and more
  • Employee Assistance Programme (EAP) provided in a fully confidential manner to ensure you get the support you need


If this position is of interest, please apply with a copy of your CV and one of our team will be in touch to discuss the opportunity in more detail.