Customer Service Representative

7 days ago

Bedford, United Kingdom Total IT Technology Solutions Full time

Benefits Customer Service Representative28 days holiday + 1 birthday dayContributory pensionEmployee share schemeUp to 10 days training per yearPersonal development planHigh-performance equipmentModern office with breakout areas & free parkingFriendly, supportive teamCustomer Service Representative About Total ITTotal IT is an award-winning MSP based in Bedford. Since 2006, weve grown steadily, built a brilliant client base, and earned a spot in the global Top 501 MSPs. Were known for high-touch support and a genuinely positive working environment.Customer Service Representative The RoleAs a Customer Service Representative, youll create quotes for existing clients across Hardware, Software and Managed Services. Youll manage the full processspotting opportunities, preparing quotes, and finalising sales orderswhile working closely with the wider team.What You NeedStrong Microsoft Office skillsComfortable working in a busy teamAble to prioritise tasks and manage deadlinesAccurate, organised and methodicalCustomer service experienceProblem-solvin...

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