Global CRM Strategy and Journey Building Lead
2 weeks ago
Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscriptJourney Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a personalised approach to customer communication.Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for th...
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City Of London, United Kingdom Computer Futures SThree Group Full timeGlobal CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving...
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Global CRM Data Strategy Journey Planner
2 weeks ago
City Of London, United Kingdom Computer Futures Full timeGlobal CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving...
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Global CRM Data Strategy Journey Planner
4 weeks ago
City of London, United Kingdom Computer Futures Full timeGlobal CRM Strategy and Journey PlannerStep into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving...
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Global CRM Data Strategy Journey Planner
2 weeks ago
City of London, United Kingdom Computer Futures Full timeGlobal CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving...
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Global CRM Strategic Journey Planner
5 days ago
London, United Kingdom Hurtigruten Full timeHurtigruten is one of the world’s great journeys, sailing and caring for the Norwegian coast since 1893. We are proud to be a national icon for generations of Norwegians and to have a special place in the hearts of our guests from around the world. Our Original voyages connect 34 coastal communities. It is the classic way to travel the Norwegian coast as...
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Greater London, United Kingdom Yolo Group Full timeA leading gaming company in Greater London is seeking an experienced CRM Manager to develop and execute their global CRM strategy. The ideal candidate will lead a dynamic team, optimizing customer journeys through advanced segmentation and marketing automation. With at least 6 years of CRM experience, including a background in online gaming, this role...
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CRM Executive
2 weeks ago
London, United Kingdom Ted Baker Full timeTed’s guide to what the CRM Exec - Customer Journeys does round here - Reporting into a CRM Manager, you will be responsible for supporting on global customer journeys and automations ensuring that we are delighting our customers and celebrating the brand at every opportunity within the lifecycle. You will achieve this by putting the customer first and...
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City Of London, United Kingdom Computer Futures Full timeA global travel and tourism company in the UK is seeking a Global CRM Strategy and Journey Planner. This pivotal role focuses on enhancing customer experiences through effective journey planning and email campaign execution, while leveraging data insights. Key qualifications include Salesforce Marketing Cloud expertise, journey building mastery, and...
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Global Head of CRM
1 day ago
Greater London, United Kingdom Yolo Group Full timeYour day-to-day Develop and execute the global CRM strategy, defining objectives, managing the budget, and ensuring alignment with overall business goals Lead, mentor, and manage the CRM team, ensuring the effective planning, execution, and data-driven analysis of all campaigns Oversee the optimization of the customer journey through advanced segmentation,...
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CRM Lead
2 weeks ago
Greater London, United Kingdom Arena Entertainment Full timeAbout ArenaArena is a fast-moving digital entertainment company creating platforms people genuinely love. Since 2021, we have launched bold brands including MetaWin, WOW Vegas, BetZoo Media, Hit.com and Rolla, with more on the way.We operate globally from London, Malta, Gibraltar and Miami, combining the agility of a startup with the scale of a high-growth...