Global Head of CRM
24 hours ago
Your day-to-day Develop and execute the global CRM strategy, defining objectives, managing the budget, and ensuring alignment with overall business goals Lead, mentor, and manage the CRM team, ensuring the effective planning, execution, and data-driven analysis of all campaigns Oversee the optimization of the customer journey through advanced segmentation, personalization, and marketing automation strategies Own the global CRM calendar and collaborate closely with cross-functional teams (e.g., Marketing, Product, BI) to deliver seamless customer experiences Drive CRM performance by owning all relevant KPIs, analyzing data to derive actionable insights, and implementing continuous testing and optimization Ensure compliance with global data protection regulations while driving innovation through the implementation of new technologies and AI-driven solutions Your background and mindset 6+ years of extensive CRM experience, including time spent within the online gaming industry, and a preferred Bachelor's degree At least 3 years in a leadership role with proven experience managing teams in a global or multi-market business environment Demonstrates a strong strategic mindset with deep expertise in CRM strategy, customer lifecycle management, segmentation, and personalization Extensive hands-on experience with major CRM platforms, marketing automation tools, and data analytics Excellent communication, presentation, and stakeholder management skills, with a highly collaborative approach to working cross-functionally Thrives in a fast-paced, dynamic environment; an understanding of cryptocurrency customer behaviour is considered a plus Please note, we don't offer a relocation support for this position #J-18808-Ljbffr
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Global Head of CRM
2 weeks ago
London, United Kingdom Salt Search Full timeHead of CRM £100,000 - £125,000 Flexi working - 1 or 2 days in the office per week A global travel brand based in London are looking for a Head of CRM & Loyalty to roll out a CRM Strategy across all markets. You will walk in to an established team of 7 and will be tasked with taking the business through digital and CRM change. Working closely with the...
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Head of CRM
3 days ago
London, United Kingdom Asset Resourcing Limited Full timeHead of CRM (Global remit) - MS Dynamics to Salesforce Migration - Permanent - Investment Banking - £High Compensation - Hybrid to suit (City of London HQ). Our client is currently looking a Head of CRM to play a pivotal role in the evolution of CRM services across the Group. In this role, you'll be an expert in leading the shaping and delivery of the...
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Head of CRM
2 weeks ago
London, United Kingdom Harnham Full time**HEAD OF CRM** **LONDON** **£90,000-£110,000 + BONUS** **THE COMPANY** This leading sports nutritional business is looking for a leader in their CRM division. This brand operates on a global scale. They cater to professional athletes to gym goers. You will report directly to the CTO and own the entire CRM strategy. **THE ROLE** As a Head of CRM,...
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Head of CRM
1 week ago
Greater London, United Kingdom Raylo | B Corp Full timeHead of CRM Apply for the Head of CRM role at Raylo | B Corp. Why Raylo Exists At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost‑effective - this is where we come in. We’re building a category‑defining global subscription...
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Head of CRM
2 weeks ago
London, United Kingdom eFinancial Careers Full time**About Columbia Threadneedle Investments** **About Columbia Threadneedle Investments** You'll find the promise we make to our clients is the same one we make to our employees: Your success is our priority. Here, you'll find growth and career opportunities across all our businesses. We're intentionally built to help you succeed. Our reach is expansive with a...
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Global Head of Commercial Tech
7 days ago
Greater London, United Kingdom S&P Global Full timeA leading financial services company is looking for a Global Head of Commercial Technology Portfolio. This key role demands a visionary leader to shape the technology strategy for client-facing platforms. The ideal candidate will possess over 15 years of experience in software engineering, with a strong focus on commercial B2B platforms and CRM ecosystems....
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Head of Digital
16 hours ago
Greater London, United Kingdom Egis Group Full timeReporting directly to the Chief Marketing Officer the Head of Digital & CRM will define and deliver Egis global digital marketing and client engagement strategy - building the platforms data insights and experiences that bring our brand to life and demonstrate our impact on the pipeline. You will lead the evolution of Egis digital ecosystem - from website...
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Head of CRM Global Service
3 days ago
City Of London, United Kingdom DAZN Full timeHead of CRM Global Service Department: 92-392 - Subscription - Brand Employment Type: Permanent - Full Time Location: UK - London Reporting To: Ria George Chin-You Description Are you a CRM Manager looking for progression or a Senior CRM manager looking for an exciting next step, with a passion for sport and/or subscriptions? Do you have creative flair and...
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Head of CRM
2 weeks ago
London, United Kingdom SumUp Full time £125 - £150Join to apply for the Head of CRM role at SumUp.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.At SumUp, we are motivated by the purpose of leveling the playing field for small businesses. We empower small business owners by creating simple and affordable tools to manage...
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Head of CRM Platform
2 weeks ago
London, United Kingdom Ameriprise Financial Full timeThe Head of CRM will evolve CTI’s customer relationship management platform to provide excellent customer experience, world class customer service and capture client behavior across all key touch-points. The Head of CRM role is key in supporting CTI's customer retention and acquisition goals, data driven distribution strategies and financial...