Customer Outcome Testing Analyst
3 weeks ago
Customer Communications Testing Analyst Location: Nationwide / Hybrid (closest office location)Contract: Full Time, Permanent, 37.5 hours per weekSalary: Competitive with excellent benefits package About Us At Markerstudy Insurance we are passionate about delivering outstanding customer experiences. With a strong reputation in the insurance industry we put our customers at the heart of everything we do. Our mission is to ensure every interaction is clear, accurate and supportive, and we are looking for someone who shares that vision. The Role We are seeking a detail driven and customer focused Customer Communications Testing Analyst to join our team. You will be responsible for testing and validating customer communications across multiple channels, ensuring messages are clear, accurate, compliant and aligned with our brand values. This is a fantastic opportunity for someone from a customer experience background who has hands on experience in testing and supporting change activity, with a passion for making a positive impact on how we connect with our customers. Key Responsibilities • Test and review customer communications including letters, emails, SMS and portal messages to ensure clarity, accuracy and compliance• Work closely wit...
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Customer Outcome Testing Analyst
1 week ago
Sevenoaks, United Kingdom Gerrard White Full timeCustomer Communications Testing Analyst Location: Nationwide / Hybrid (closest office location) Contract: Full Time, Permanent, 37.5 hours per week Salary: Competitive with excellent benefits package About Us At Markerstudy Insurance we are passionate about delivering outstanding customer experiences. With a strong reputation in the insurance industry we put...
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Background Screening Analyst
5 days ago
Sevenoaks, United Kingdom Sanderson Full time**Job title**:Background screening analyst - **Remote** **Opportunity**: Our client's business continues to expand and the demand for their services increases which opens many opportunities for promotion within the company. **What we're looking for in you** - Good customer service skills - Administrative skills Bonus if you have Analytically/investigative...
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Business Insight Analyst
2 weeks ago
Sevenoaks, United Kingdom Service Care Solutions - Housing Full time**Job Title:Business Insight Analyst** **Salary: £36,199** **Hours: 37 hours per week** **Type: Permanent** **Based: Sevenoaks, TN13** The role is responsible for supporting the organisation to make informed decisions based on data analysis, business insight and trends. The Business Insight Analyst will be responsible for using multiple sources of data to...
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Customer Resolution Officer
3 days ago
Sevenoaks, United Kingdom West Kent Housing Association Full time**Customer Resolution Officer (£28,637 per annum, full-time, permanent)** We’re looking for a customer resolution officer to join our customer resolution team. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our...
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Customer Service Adviser
2 weeks ago
Sevenoaks, United Kingdom Blue Motor Finance Ltd Full time**Job purpose** You will be part of an engaging team of Customer Service Advisers who put the customer at the heart of everything they do. We are striving for first call resolution whilst providing a positive and friendly service to our customers. This is a growing and developing role along with the growth of the department. We are looking for...
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Customer Service Administrator
2 weeks ago
Sevenoaks, United Kingdom KIMS Hospital Full time**Customer Service Administrator - Part Time Location**: Sevenoaks Contract: Permanent, 15 hours per week Salary: £9,000 per annum (£22,500 Full Time Equivalent) Shift Times: Shift rotation between the hours of 8.00am and 8.00pm Benefits: Free staff parking, 33 days annual leave (pro rata), Private Medical Ins, Life Assurance KIMS Hospital is the largest...
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Experienced Software Customer Service Specialist
2 weeks ago
Sevenoaks, Kent, United Kingdom Software Works for You Ltd Full time £30,000 - £60,000 per yearWe're hiring an Experienced Software Customer Service Specialist to provide clear, confident, and practical support to the thousands of field service and trade businesses using our platform every day. If you've already built solid customer service skills in a technical or SaaS environment and you're looking for a role with more ownership, more influence, and...
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Sevenoaks, Kent, United Kingdom Software Works for You Ltd Full time £30,000 - £60,000 per yearWe're hiring an Experienced Software Customer Service Specialist to provide clear, confident, and practical support to the thousands of field service and trade businesses using our platform every day. If you've already built solid customer service skills in a technical or SaaS environment and you're looking for a role with more ownership, more influence, and...
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Service Delivery
1 day ago
Sevenoaks, United Kingdom MMP Consultancy Full timeMMP Consultancy are looking to recruit a Service Delivery and Improvements Officer on a Permanent basis, based in Kent. Salary: £35,093 Per Annum Main Responsibilities: Create and manage service plans (gas, air source, cylinders, solid fuel, asbestos, emergency lighting, fire alarms etc) to ensure all compliance inspections and work are properly...
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Customer Team Member
7 days ago
Sevenoaks, United Kingdom Co-op Group Full timeCustomer Team Member Location: 65-67 Lodge Lane Socketts Heath, Grays, RM17 5RZ Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role will also...