Business Insight Analyst

1 week ago


Sevenoaks, United Kingdom Service Care Solutions - Housing Full time

**Job Title:Business Insight Analyst**
**Salary: £36,199**

**Hours: 37 hours per week**
**Type: Permanent**
**Based: Sevenoaks, TN13**
The role is responsible for supporting the organisation to make informed decisions based on data analysis, business insight and trends. The Business Insight Analyst will be responsible for using multiple sources of data to spot trends to identify areas forimprovement and predict future patterns.
You will need strong analytic skills to sort through complex data sets and produce reports based on your findings. You will use customer segmentation to support decision making and use data modelling techniques to predict future trends. You will visualise datausing Power BI to ensure we present information in a user friendly format.
**Role Responsibilities -**
- Develop business Insight reporting using a wide range of existing data sets to support delivery of the annual plan and wider strategic plan
- Gather and analyse data to work with cross functional teams to identify trends and develop and investigate potential solutions including improvements to systems and process to drive business improvements.
- Use data modelling techniques to identify ways they can operate more effectively
- Use customer segmentation to support decision making and model behaviours
- Analyse performance and key indicators to support end to end business improvement reviews key service areas such as repairs, arrears and compliance checks to turn insight into foresight and predict future patterns.
- Analyse, model and visualise data by using programming languages to interrogate data in Power BI
- Ensure compliance with the Tenant Satisfaction Measures by taking responsibility for the quarterly surveys and analysis and provide regular updates to Executive Team
- Support delivery of the strategic plan and key programmes by analysing data where required included staff and tenant surveys
- Provide analytic reports for senior managers and board to assist effective business decision making

**Essential Criteria -**
- Proven ability to communicate clearly and use the most appropriate style and method of communication with internal and external customers and stakeholders.
- Proven ability to take ownership of challenging and difficult conversations with customers, colleagues and stakeholders.
- Proficient with Microsoft Office packages including Excel and Power BI
- Ability to run, create and analyse reports with complex data sets.
- Demonstrable analytic skills of complex data sets to model and visualise data
- Ability to lead projects and support culture change programmes and motivate colleagues during periods of evolutionary change
- Experience of managing multiple tasks in a pressured environment to deliver to deadline and priority
- Experience of establishing effective relationships with stakeholders to further services

If you have any questions regarding this role, call Ryan at Service Care Solutions on or E-Mail



  • Sevenoaks, United Kingdom Sanderson Full time

    **Job title**:Background screening analyst - **Remote** **Opportunity**: Our client's business continues to expand and the demand for their services increases which opens many opportunities for promotion within the company. **What we're looking for in you** - Good customer service skills - Administrative skills Bonus if you have Analytically/investigative...


  • Sevenoaks, United Kingdom Life Sciences Recruitment Full time

    Business Development Manager – European Pharmaceutical ReviewSummary:Recruiting for a Business Development Manager to join our growing sales team, it is essential for applicants to have experience within a B2B media/ events/ marketing solutions environment.Our sales team is responsible for identifying and developing strong relationships with new and...

  • Marketing Executive

    2 weeks ago


    Sevenoaks, United Kingdom Insight Select Ltd Full time

    **Marketing Executive / Sevenoaks, Kent (Hybrid) / £25,000 - £28,000 + great benefits** **Overview**: My client, an international high quality distributor, are currently recruiting for a Marketing Executive to join them at their offices on a permanent basis. **Role & Responsibilities**: - Working as part of the Marketing Team creating marketing content -...

  • Accounts Assistant

    4 days ago


    Sevenoaks, United Kingdom Insight Select Ltd Full time

    **Accounts Assistant / Sevenoaks, Kent (Hybrid) / £25,000 - £28,000 + great benefits** **Overview**: My client, an international high quality distributor, are currently recruiting for an Accounts Assistant to join their busy Accounts team on a permanent basis. This role will suit someone who is looking for the next step in their career, with the...

  • Finance Director

    1 week ago


    Sevenoaks, United Kingdom Nick Buick Associates Full time

    This fast-growing house builder based in Sevenoaks is seeking to hire a qualified Financial Controller, ideally from the industry, to report to the FD and assist in future growth. **Key Responsibilities**: - Take ownership for all aspects in day to day management of the finance team, including management accounts, AP/AR, Tax, Cashflow - Develop business...


  • Sevenoaks District, United Kingdom HandPickedHotels Full time

    **Hand Picked Hotels**: Today, the family-owned group has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive...


  • Sevenoaks, United Kingdom West Kent Housing Association Full time

    We’re looking for someone to join our customer experience team to work with teams across the business to drive continual improvement and ensure that we are working the best way for our customers. This is a great position for someone who has the ability to see how the smallest details come together to form the bigger picture of how we operate at West...


  • Sevenoaks, United Kingdom Software Works for You Ltd Full time £28,000 - £36,000

    We’re hiring an Experienced Software Customer Service Specialist to provide clear, confident, and practical support to the thousands of field service and trade businesses using our platform every day.If you’ve already built solid customer service skills in a technical or SaaS environment and you’re looking for a role with more ownership, more...


  • Sevenoaks, United Kingdom Page Personnel Full time

    Join an exciting and Dynamic TeamDiscounted stays in our hotels and on food, drink, Spa treatments & products.About Our ClientThis opportunity is with a mid-sized organisation within the Leisure, Travel & Tourism sector. Known for its commitment to excellence, the company values innovation and strategic approaches to marketing.Job DescriptionDevelop and...

  • Financial Controller

    3 weeks ago


    Sevenoaks, United Kingdom Kenneth Brian Associates Limited Full time

    Kenneth Brian Associates are proud to be partnering with a successful and expanding organisation based in Sevenoaks, who are seeking an experienced Financial Controller to lead their finance function. This is a key senior role, offering the opportunity to influence strategy, enhance financial processes, and support ongoing business growth.Key...