Global Internal Communications Manager, Employee Content, Channels
1 day ago
DescriptionArcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.Role description:This is a 12-month contract role.Supporting the design development and delivery of the Content and Channel Strategy for Arcadis. Ensuring employee communication channels are managed effectively and content is optimized scheduled and targeted effectively.Reports directly to the Global Communication Director Employee Content Channels & EngagementRole accountabilities:Stakeholder management Editor / Contributor community managementWork with Country/GBA IC leads GSSC and Enabling Functions to manage global list of editors and site permissions for global channelsOnboarding editors with hands-on training and guidance for global channelsFront-line support for technical queries and out of scope self-service requestsInternal Communication Community of Practice - Content scheduling & curation for global channelsLiaise with GBA and in-country Corporate Comms team to source content aligned to editorial priorities for global channelsEnsure pipeline of content that is inclusive of global organization and resonates with strategic prioritiesBusiness leadersSupporting delivery and publication of content aligned to ELT prioritiesSourcing and drafting news content and strategic updates from global leadershipWider Marcomms and extended content creator communitiesAlignment and collaboration with external comms and digital marketing on content creation and schedulingConnection with Talent Acquisition and other content stakeholders to share and produce content for multiple channels and audiencesStrategic programmesWork with Strategy Implementation Director Community and Global Comms Director Strategic Programmes to explore integrated communication activities aligned to content and channel strategyGlobal Shared Services Center(s)Manage relationship with colleagues in Arcadis Global Shared Services Team to support development and delivery of business-critical communication and contentBriefing in project and content requestsChannel technical support and governance Member of system administrator team for global internal communication channelsManagement and maintenance of site architecture and creation of new pages/topics for Arcadis global channelsOversight of global distribution lists and audience / topic groupsEnsure adherence to brand and template standardsAudit of site content to remove expired pages and documentsPublication and production of content for global channels (EDMs Global Webinars Firstup Intranet CampaignMaster) Support and enforce alignment to channel and content strategiesContent creationManage priority global content calendarScheduling and publication of content and campaigns for internal channelsCollaborate with colleagues across the Marketing and Communications team and our non-Comms community owners to source create and curate informative and entertaining content to engage ArcadiansTrack the effectiveness of content and recommend and implement optimizations where applicableAssist in the identification and promotion of best practice content from existing topics to promote to the global feedCurate multi-media content such as video photography and animation to enhance digital/online content working with the Digital Marketing Brand and Campaigns and Corporate Communication teams.Ensure content meets the Arcadis tone of voice and brand guidelinesSupport a self-service model for where applicable providing advice training developing and maintaining communication toolkits to other functions so they can effectively manage their own content and pages.Work collaboratively with the Tech team and external suppliers to improve current and future experience and to successfully introduce new and improved tools and ways of workingSupport the Global Communications Directors to plan and curate content for publishing by the Executive Leadership TeamProvide regular reporting based on channel analytics and data to inform future content and channel decisionsWork with the social team to help integrate external and internal communications planning and sharing content across the breadth of Arcadis channelsSupport content delivery and crisis response where appropriateKey shared accountabilitiesWorks with the Channels and Content team and GBA Communication Directors to support content and productionExpert source of content expertise for the internal communications communityCollaborates with digital marketing to share ideas and best practice related to integrated content across internal and external channels (e.g. Instagram and LinkedIn)Qualifications & Experience:This role requires excellent writing and editing skills strong stakeholder management and relationship building proficiency with digital communication channels and experience of communicating with global audiences.Why ArcadisWe can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.Together we can create a lasting legacy.Join Arcadis. Create a Legacy.Our Commitment to Equality Diversity Inclusion & BelongingWe want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.#LI-MS2#LI-HybridRequired Experience:Manager Key Skills Advertising Sales,Building Materials,Communication,Configuration,Asic Employment Type : Full-Time Experience: years Vacancy: 1
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