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Senior Project Manager, Mid Market

3 months ago


Greater London, United Kingdom NTT DATA Business Solutions Full time

About NTT DATA Business Solutions:

NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.


As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.


The Mid-Market Practice deliver a portfolio of products to around 700 clients: Hexagon EAM, SAP Business One, SAP Business by Design and Infor SunSystems alongside an Automation Practice who support cross product to enable our customers to realise their Digital Transformation ambitions.


Our clients trust our deep experience and proven approaches - all around the world.


Job Summary:

We are looking for a highly driven and motivated Senior Project Manager with expertise in ERP implementations to join our expanding, international SAP Business One and Infor SunSystems team. Candidates must be comfortable managing multiple projects concurrently, ensuring that the value-added and quality of delivery are consistent for all clients, regardless of project size. As a Senior Project Manager, we are looking for candidates who have a proactive approach to project delivery, working with the teams to deliver excellence always.

This key client-facing role requires the combination of:

  • Demonstrable SAP Business One and/or SunSystems project management experience
  • Technical and commercial appreciation and,
  • A honed client-engagement skill set that is both flexible and inspires confidence


The role operates within the Delivery practice and across the many different industries in which NTT DATA Business Solutions provides its services. From project mobilisation to go-live, this delivery role is at the forefront of NTT DATA Business Solutions work to enhance and transform its client’s operations.

The candidate will be accustomed to running multiple projects of all sizes (40-250+ man days). Knowledge of a structured project methodology is required. Excellent written and spoken English is a prerequisite for the position. Must have 5 years minimum of specific ERP PM experience.


Duties/Responsibilities:

Candidates must be comfortable establishing and scheduling multiple projects concurrently, ensuring that the quality of delivery is the same for all clients, regardless of project size. The candidate must have a proactive approach to project delivery, an ability to put together and lead a team, whilst being able to confidently navigate both internal and client stakeholder structures. In addition, able to have billable ulitisation 75%+.

Client Management:

  • Manages day-to-day client interaction and expectations for a portfolio of small to medium-scale projects.
  • Anticipates client’s needs and proposes alternative business solutions.
  • Continually seeks and capitalises upon opportunities to increase customer satisfaction and deepen client relationships.
  • Demonstrates a genuine interest in their client’s operations and objectives.
  • Maintains client engagement through regular meetings and status reports.
  • Possess the ability to maintain a professional demeanour in times of high stress and the ability to work in a multi-cultural environment to develop client relationships that result in positive unsolicited feedback.

Financial Management:

  • Determines appropriate revenue recognition, ensures accurate invoicing, and monitors receivables for all projects within own portfolio.
  • Ensures that all timesheets are and project approvals are completed within organisation deadlines.
  • Able to identify and deliver change management activities.
  • Analyses and forecasts profitability, revenue, margins, and utilisation across own projects.
  • Addresses billing issues when they arise working with the account manager as appropriate.
  • Delivers projects within budget and margin targets.
  • Accurately forecasts projects, maintaining accurate plans and estimates at completion.
  • Serves as a key participant and facilitator in team and client meetings.
  • Maintains clear and up to date project documentation.
  • Confronts issues openly and quickly.
  • Effectively communicates relevant project information to superiors and peers in the business.
  • Tactfully communicates sensitive information.
  • Encourages creative and innovative thinking from the team members while assisting them to bring their ideas and career plans to fruition.
  • Works across the organisation to share lessons learned and best practice methods.
  • Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.

Technical Understanding:

  • Working knowledge of financial, accounting and distribution systems.
  • Possesses a detailed understanding of ERP solutions.
  • Builds expert knowledge in our industry and conveys knowledge to other members.
  • Understands technical elements of project planning, including critical path analysis and effective risk analysis.


Supervisory Responsibilities:

  • Line management of two Mid-Market Project Managers.
  • Ensures that direct reports are adhering to project governance processes and maintaining all project collateral to quality standards.


Required Skills/Abilities:

At least one of the following certifications:

  • PMP/CAPM certification
  • Agile PM
  • PRINCE2
  • PMBOK
  • At least 5yrs min experience, SAPB1(preferably), SunSystems(preferably), MS D365FO, Netsuite or similar. Experience of managing up to 10-15 projects simultaneously.
  • Knowledge of financial, accounting and distribution systems.
  • Strong understanding of ERP solutions.
  • Experience working on Global projects.
  • Line management experience
  • Excellent written and verbal English


Benefits:

Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you.

We offer a range of benefits designed to support your well-being, career growth, and work-life balance:

Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.

Generous Holiday Allowance: Benefit from 25 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.

"Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)

Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.

Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.

Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.

Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.

Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.

Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.

Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.