Head of Lettings

3 weeks ago

Sheffield, United Kingdom Ardeta Search Full time

Overview:


Ardeta Search is thrilled to partner with a distinguished property development & investment business specialising in residential, commercial, and student properties across the UK. With a long-standing history of property development, including purpose-built premises and renovated properties, our client is seeking an exceptional Head of Lettings to lead and elevate their expanding portfolio which is spread across the UK with a significant share based locally across the Sheffield region.


The Opportunity


This is an exciting new role within a privately-owned business with an expansive portfolio of commercial, residential and student properties across the UK. The successful candidate will have the unique opportunity to head up a dynamic team, take ownership of the residential and student lettings department, and make a significant impact on the future of the business from their Sheffield HQ.


Key Responsibilities


  • Leadership & Team Management: Lead and inspire a growing 10-member lettings team, driving performance and fostering a positive, results-oriented culture.
  • Operational Oversight: Oversee all aspects of residential and student lettings, ensuring high occupancy levels, efficient tenancy processes, and exceptional service delivery.
  • Strategic Development: Develop and implement innovative policies and procedures to enhance the efficiency and effectiveness of the lettings department, aligning with the company’s growth objectives.
  • Stakeholder Engagement: Build and maintain strong relationships with internal stakeholders and external partners to ensure seamless operations and high service standards.
  • Revenue Optimisation: Work closely with the marketing department to maximize exposure, capture new business, and promote the company’s unique selling points (USPs) to ensure all units are fully let.
  • Process Improvement: Continually review and improve current working practices, including letting processes, tenancy renewals, and overall department performance.
  • Talent Acquisition & Development: Recruit, train, and develop new and existing team members, ensuring they meet key performance indicators (KPIs) and contribute effectively to the department’s success.
  • Reporting & Analysis: Produce high-quality reports, providing timely, accurate, and insightful data to senior leadership.


Ideal Candidate Profile


  • Experience: Extensive experience in residential lettings management is essential, with a strong track record of managing both residential and student properties. Experience in student lettings is advantageous but not mandatory.
  • Leadership: Proven people management experience, with the ability to lead, motivate, and develop a team to achieve high performance.
  • Strategic Vision: Demonstrated ability to deliver growth strategies and implement new systems and processes across a team or department.
  • Attributes: A goal-oriented, enthusiastic individual with high energy, creativity, resilience, and a passion for the property industry.
  • Skills: Strong communication, organisational, and administrative skills, with acute attention to detail and the ability to manage multiple priorities effectively.


What is on Offer


  • Competitive Salary & Benefits: A competitive compensation package tailored for the successful candidate. Advertised salary is a guide & the package for the successful individual will be tailored to their experience level.
  • Company Car: Includes a company car as part of the benefits package.
  • Annual Incentives: Performance-based bonuses to reward and recognise outstanding contributions.
  • Modern Work Environment: Work from a state-of-the-art, purpose-built office

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