Service Desk Engineer
3 weeks ago
Job DescriptionService Desk EngineerLocation: Reading (Onsite) Shift pattern: Monday to Friday (8 hour shifts between between 7am and 7pm) KEY ACCOUNTABILITIES / ROLE PURPOSEThis position is the first point of contact for users experiencing technical issues, providing timely and effective resolutions. The role encompasses a broad range of responsibilities, including troubleshooting hardware and software problems, maintaining user accounts, and assisting with IT-related escalations. The 1st Line IT Support Engineer collaborates closely with the IT team to deliver exceptional support and contribute to the overall objectives, KPIs and SLAs. MAIN DUTIES AND RESPONSIBILITES Provide first-level technical support to end-users via various channels including phone, email, and via live chat Troubleshoot and resolve hardware, software issues related to desktops, laptops, printers, mobile phones, and peripherals Assist users in setting up and configuring software applications, email accounts, and network connections Document and prioritize user-reported incidents within the ITSM tool Document and prioritize user requests within the ITSM tool Ensure incidents are r...
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Service Desk Engineer
3 weeks ago
reading, United Kingdom Ultima Full timeService Desk Engineer Location : Reading (Onsite) Shift pattern: Monday to Friday (8 hour shifts between between 7am and 7pm) KEY ACCOUNTABILITIES / ROLE PURPOSE This position is the first point of contact for users experiencing technical issues, providing timely and effective resolutions. The role encompasses a broad range of responsibilities, including...
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Service Desk Engineer
2 weeks ago
Reading, Reading, United Kingdom Ultima Full time £25,000 - £35,000 per yearService Desk EngineerLocation: Reading (Onsite)Shift pattern:Monday to Friday (8 hour shifts between between 7am and 7pm)KEY ACCOUNTABILITIES / ROLE PURPOSEThis position is the first point of contact for users experiencing technical issues, providing timely and effective resolutions. The role encompasses a broad range of responsibilities, including...
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Service Desk Engineer
3 days ago
Reading, United Kingdom Ultima Full timeInternal Recruiter - Ultima Business Solutions Service Desk Engineer Location: Reading (Onsite) Shift pattern: Monday to Friday (8 hour shifts between 7am and 7pm) KEY ACCOUNTABILITIES / ROLE PURPOSE This position is the first point of contact for users experiencing technical issues, providing timely and effective resolutions. The role encompasses a broad...
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Service Desk Coordinator
1 week ago
Reading, United Kingdom Holistx Full timeScheduling Support / Service Desk CoordinatorLocation: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract: 6-month Fixed Term (potential for extension or permanent role)Salary: £26,000 – £28,000 per annum (depending on experience)Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00Rota:...
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Service Desk Coordinator
7 days ago
Reading, United Kingdom Holistx Full timeScheduling Support / Service Desk CoordinatorLocation: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract: 6-month Fixed Term (potential for extension or permanent role)Salary: £26,000 – £28,000 per annum (depending on experience)Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00Rota:...
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Service Desk Coordinator
5 days ago
Reading, United Kingdom Holistx Full time🚀 Founder of Holistx | Helping High‑Growth AI and Tech Businesses Secure High‑Performing Engineering Talent Scheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6‑month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum...
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Service Desk Coordinator
1 week ago
Reading, United Kingdom Holistx Full timeScheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6-month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum (depending on experience) Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00 Rota :...
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Service Desk Scheduler
5 days ago
Reading, United Kingdom Holistx Full timeA technology services provider in Reading is seeking a Scheduling Support / Service Desk Coordinator to manage service tickets and coordinate engineers' schedules. This role involves using ServiceNow to ensure efficient operations for a growing team. Applicants should have experience in service desk or scheduling environments, strong organizational skills,...
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Service Desk
3 days ago
Reading, Reading, United Kingdom DELTACLASS TECHNOLOGY SOLUTIONS LIMITED Full timeJD for the role:Essential Duties and ResponsibilitiesWork as part of the Shift system on the IT Service DeskReceives and handles requests for service, following agreed procedures.1st line support: troubleshooting of IT related problemsPromptly allocates calls as appropriate.Logs incidents and service requests and maintains relevant records:Identifies and...
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Service Desk Coordinator
3 days ago
Reading, Reading, United Kingdom Holistx Full timeScheduling Support / Service Desk CoordinatorLocation:(commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham)Contract:6-month Fixed Term (potential for extension or permanent role)Salary:£26,000 – £28,000 per annum (depending on experience)Shift Patterns:Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00About the...
