Workplace Building Team Manager

DescriptionAre you looking for a varied role where you can use your skills to create and maintain effective relationships to ensure a customer centered workplace service If so this opportunity could be for you.As a Workplace Team Manager you will lead the Workplace team who are responsible for the day to day operational facility management of our office in Glasgow and related travel and distribution services from this location.This is a customer focused role managing the Workplace team to define develop and deliver reception accommodation distribution and travel services to meet customer needs. The role requires close collaboration and joint working with the Workplace Team Manager in Dundee to align services.ResponsibilitiesResponsibilities Line manage Workplace Coordinator (B1) to ensure a customer centred workplace service is delivered aligned with established service standards; ensuring that people policies are being applied to support performance.Manage the operational facility management activity at our office in Glasgow to ensure a safe work environment for office users.Manage workplace activity at our office in Glasgow ensuring compliance with statutory requirements and standards; including in relation to health and safety fire safety and minimising environmental impact.Manage workplace contracts to ensure effective and consistent service delivery that meets customer needs and conforms to statutory requirements while realising value for money from our contractual agreements.Create and maintain effective service delivery relationships; including working with external service providers and internal procurement finance digital and health and safety colleagues.Create and maintain effective customer relationships to understand their needs to help support service development and continuous improvement.Ensure client feedback is gathered from building user groups and other sources; ensuring the information and data is used to identify take forward and develop services.In conjunction with the Workplace Team Manager in Dundee ensure that the workplace operating model is embedded to support continuous improvement and consistent service deliveryEnsure compliance with the organisations administration policies regarding assets finance procurement and data protection.QualificationsSuccess ProfilesWe use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.ExperienceExperience of working with external contractors to deliver operational services gained within a property facilities management or similar function.BehavioursSeeing the Bigger Picture - Level 3Managing a Quality Service Level 3Delivering at Pace - Level 3You can find out more about Success Profiles Behaviours hereTechnical / Professional Skills Engagement P and Safety Compliance and Inclusion PThese technical skills will be assessment using the Government Property Profession Framework. Details can be found at UK Government Property Profession.How to applyApply online you must provide a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the Success Profiles above.If invited for further assessment this will consist of an interview and presentation. Interviews will take place in person.We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.Information SessionWe are holding a candidate information session to provide you with information about the application and interview process as well as further information on the role and team.The session will be held on 24th September 2025 at 12:30 13:30Please join us using the link below.Join the meeting nowExpected Timeline (subject to change)Sift from 3rd October 2025Interview w/c 27th October 2025Location In person in GlasgowReserve ListIn the event that there are more successful candidates than posts available a reserve list will be kept for up to 9 months.About usSocial Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.As part of the UK Civil Service we uphold the Civil Service Nationality Rules. Working patternOur standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in our Glasgow office. This role is office based with a minimum of 4 days on site required with the opportunity to work from home 1 day a week depending on customer demand. Occasional travel to Dundee will be required.Equality StatementSocial Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.Further informationThis post requires the successful candidate to clear additional National Security Vetting clearance to Security Check (SC) Level before a start date can be offered. Further information regarding National Security Vetting clearance can be found here - United Kingdom Security Vetting: Applicant - ()This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government. Find out more about our organisation what we offer staff members and how to apply on our Careers Website.Read our Candidate Guide for further information on our recruitment and application processes.The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade. If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via Apply before (1st October 2025 at 23:55)Contact Name - Craig MungallContact e-Mail - Required Experience:Manager Key Skills Construction Experience,Facilities Management,HVAC,Automotive Diagnostics,Construction Management,Maintenance,Quality Management,Geometry,Property Management,Supervising Experience,Commercial Cleaning,Google Suite Employment Type : Full Time Experience: years Vacancy: 1