Workplace Coordinator

7 days ago

Glasgow, United Kingdom Mitie Full time

We are looking for a Workplace Facilities Coordinator, to be the customer facing representative for our services and to bind together the various facilities services to act as one convenient point of contact to the building user. The purpose of the role is to enhance the customer experience by building and maintaining an excellent relationship with the occupants and exceeding their expectations daily.
As a Facilities Coordinator, you will set consistently high standards across your allocated area and share best practice with the rest of the team to ensure service delivery meets the needs of the customer and exceeds them wherever possible.
Facilities Coordinator to work in a team that constantly communicate together and keep each other updated in relation to all areas within the business.
You'll ensure a tidy and clean appearance across the floor, at desks, collaboration spaces and break out areas, reporting any issues to the floor leads/ Client. As the Workplace Facilities Coordinator you will be the first point of contact for FM related issues and will take responsibility for logging calls on behalf of building occupants, ensuring they are directed to the correct department. You will have regular communication and monthly meetings with each Floor Lead to communicate and update on any issues, queries and outstanding works and will be responsible for logging and chasing work orders on behalf of the client. As the Facilities Coordinator, you will have a visible presence on the floor, actively walking the floors to check shared areas are kept clean and tidy, and to ensure we are proactively assisting building occupants. The Workplace Facilities Coordinator to play active role during Fire Emergency in line with the building procedure.

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