Customer Service Executive
3 weeks ago
Customer Service Executive (35 hours per week)
£22,000 per annum + bonus
Corsham, Wiltshire
Permanent
Are you a pro-active and engaging individual seeking their first role within customer service / sales? Would you love to work for a niche but growing team in Corsham? If so, we want to hear from you
Due to continued growth my client is seeking an enthusiastic Customer Service Executive to join their dedicated team in Corsham. Reporting to the Sales Manager, your responsibility with be to develop existing customer contacts, find new customer leads and win new business.
Responsibilities:
- Liaise directly with customers via telephone and email
- Upsell and cross-sell products to existing customers
- Focus on customer retention and new business opportunities
- Occasional travel with both customer visits and exhibitions
- Update and maintain customer details
- General administrative duties
Person Specification:
- Previous customer service experience is essential
- Professional and engaging telephone manner
- Self-motivated with great attention to detail
- Confident liaising with people at all levels
- Be able to provide a great level of service
- Able to work on your own initiative
Benefits;
- Modern and spacious working environment
- Exciting growth plans
- Free on-site parking
- Opportunity to make the role your own
- Hours of work are Monday to Friday 9am - 5pm with 60 minutes for lunch (35 hours per week)
Due to the client's location, you will require your own transport, but there is free on-site parking.
Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.
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