IT Operations Specialist- Infrastructure
2 weeks ago
IT Operations Specialist- Infrastructure
Glasgow, Hybrid
£40,000- £45,000 per annum plus benefits
We are seeking an experienced and versatile IT Operations Specialist to join our team. The ideal candidate will have a strong technical background and will play a critical role in supporting Caledonian sleepers IT infrastructure, managing help desk operations, and strengthening our cybersecurity measures.
Reporting directly to the Head of IT, the IT Operations specialist will work as part of a small well-rounded team supporting the business. The IT Operations specialist Lead will also work with our Managed Service Provider to support the organisations IT Infrastructure. The role will require the development of key stakeholder relationships with both internal colleagues and external suppliers.
Main Accountabilities:
Infrastructure Management
- Monitor and look for opportunities to optimise the company's IT infrastructure, including networks, and cloud services.
- Oversee system performance, ensure high availability, scalability and proactively address potential issues.
- Support in the Design, Deployment, configuration, and maintenance of hardware, software, and network systems developments.
Help Desk Support
- Oversee the day-to-day outsourced IT support function, ensuring timely resolutions and support in technical resolutions.
- Provide technical support to employees, troubleshoot hardware and software problems, and escalate complex issues as necessary.
- Take ownership of IT assets ensuring they are managed following the organisational asset management policy.
- Document service requests, processes, changes, and technical troubleshooting procedures.
Cybersecurity
- Implement and maintain cybersecurity best practices to protect company assets and data.
- Provide security advice to the organisation with regards to the IT infrastructure.
- Working with the third-party support partner to monitor and mitigate security incidents and alerts, including malware infections, phishing attacks, and unauthorized access attempts.
- Manage access controls, firewalls, and endpoint security solutions.
- Stay updated on emerging security threats and recommend proactive measures to mitigate risks, including internal communications to notify the organisations of known risks.
Innovation and Technology trends
- Stay abreast of the latest technology trends
- Provide security advice to the organisations with regards to the IT infrastructure.
- Working with the third-party support partner to monitor and mitigate security incidents and alerts, including malware infections, phishing attacks, and unauthorized access attempts.
What you'll need to do the role:
Education and Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience.
- 5+ years of experience in IT operations, including infrastructure management, help desk support, and cybersecurity.
Technical Skills
- Proficient in managing M365 and Windows systems.
- Experience with Meraki network equipment and Azure cloud platform.
- Strong knowledge of cybersecurity principles, tools, and frameworks (e.g., Cyber Essentials plus, NIST, CIS, ISO 27001).
- Familiarity with endpoint management tools (e.g., SCCM, Intune).
- Knowledge of Azure Virtual Desktop.
Key Attributes
- Strong problem-solving and troubleshooting abilities.
- Excellent verbal and written communication skills.
- Collaborative and team-orientated
- Strong organizational skills and attention to detail.
- Integrity and ethics in handling sensitive information.
Desirable Qualifications
- Certifications such as CompTIA Security+, Microsoft Certified: Azure Administrator, or CISSP.
- Experience with ITIL framework and service management practices.
What we offer:
- Competitive salary
- 25 days annual leave (plus Public Holidays)
- Free Scotland-wide rail travel for employees and eligible family members
- Complimentary Caledonian Sleeper tickets annually
- Contributory pension scheme
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Caledonian Sleeper Limited we are committed to building a diverse and inclusive organisation that supports the needs of all and matches the diverse profile of our guests. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from all if you feel you match the skill requirements of the role.
We are open to discussions around flexibility and flexible working. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Caledonian Sleeper is an iconic brand with a heritage stretching back a century and a half to the early years of Scotland-London sleepers.
Part of an exclusive club, Caledonian Sleeper is one of only two sleeper trains in the UK, and we like to think it is the most scenic Whisking guests from the bright lights of London through the night to the iconic cities of Aberdeen, Edinburgh, Inverness, and Glasgow or to the jaw dropping scenery of the west Highlands of Scotland around Fort William. We are proud to serve the UK's most remote railway station too, Corrour.
Caledonian Sleeper sets new standards in overnight rail travel, offering a choice of affordable seats, private guestrooms, some with en-suites and double beds, as well as our much-loved Club Car to around 200,000 guests per year.
Serco is acting as the resourcing partner for Caledonian Sleeper Limited which is operated by Scottish Rail Holdings on behalf of the Scottish Government.
-
IT Operations Lead
5 days ago
Glasgow, Glasgow City, United Kingdom Telecom Infrastructure Partners (TIP) Full timeTelecom Infrastructure Partners (TIP) is a global leader in telecommunications infrastructure investment.Our business model is built on maximizing operational efficiency and leveraging technology to support our core investment activities, including rental income capitalization for property owners with mobile phone antennas.Our new IT team will play a...
-
IT Operations Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Serco Full timeIT Operations Specialist- ApplicationsGlasgow, Hybrid£40,000- £45,000 per annum plus benefitsWe are seeking an experienced and detail-oriented IT Operations Specialist to oversee and optimise our IT systems with a primary focus on Microsoft Power Platform, CRM systems, and data warehousing solutions. The ideal candidate will work with our managed service...
-
Cloud Infrastructure Analyst
2 weeks ago
Glasgow, Glasgow City, United Kingdom Clarion Housing Full timeLocation: Hybrid / FlexibleLondon: £35,510 to £48,826 per annumNational: £32,709 to £44,975 per annumHours: 36 hours per week - flexible options considered Contract Type: PermanentDo you have a strong knowledge of Azure services?Then this could be your opportunity to join one of LinkedIn's Top Companies 2024 We're expanding our cloud infrastructure team...
-
Mobile Software Engineer
7 days ago
Glasgow, Glasgow City, United Kingdom Be-IT Full timeMobile Software Engineer (Xamarin/.NET MAUI)Be-IT is partnering with a leading Scottish organization to recruit a Mobile Software Engineer for a full-time, permanent role based in Glasgow.Key Responsibilities:Software Development: Design, code, test, document, and refactor complex programs and integration services, ensuring adherence to industry standards,...
-
Lead Infrastructure Engineer
2 days ago
Glasgow, Glasgow City, United Kingdom Sword Group Full timeSword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to...
-
Operative
3 weeks ago
Glasgow, Glasgow City, United Kingdom Prime Workforce Solutions Ltd Full timeEntryLevel Operative Prime Workforce: Your Exclusive Partner for Engineering Excellence with BEAR Scotland Prime Workforce a leading recruitment agency specialising in the construction engineering and manufacturing sectors across Scotland and the UK is proud to partner exclusively with BEAR Scotland. As BEAR Scotland s trusted external recruitment partner...
-
Lead Specialist Planning
3 weeks ago
Glasgow, Glasgow City, United Kingdom ersg Ltd Full timeLead Specialist Planning & Environmental Engineer12 monthsHybrid working - GlasgowPosition DescriptionOur client requires an experienced Planning and Environmental Specialist Lead to join Civil, Environmental and Renewables (CER) Engineering Department to manage planning and environmental consenting and compliance on our UK windfarm portfolio.The successful...
-
Technical Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Evelyn Partners Full timeWere seeking a talented individual to join our Static Data team in Glasgow. You will be responsible for performing the daily duties checking and general processing of all Static data functions in a timely and accurate basis whilst ensuring compliance with regulatory requirements. You will operate within defined standards and guidelines which are aligned to...
-
DIO - Commercial Practitioner Clyde
4 weeks ago
Glasgow, Glasgow City, United Kingdom Defence Infrastructure Organisation Full timeAbout our Clyde teamThe DIO Commercial Programmes team are an integral part of the delivery teams procuring and delivering some of the most significant and strategic construction programmes across the Navy Portfolio and UK defence, ranging from Accommodation, Complex Marine Works to submarine docks and nuclear infrastructure. The growing commercial team...
-
Power Platform Developer
5 days ago
Glasgow, Glasgow City, United Kingdom Telecom Infrastructure Partners (TIP) Full timeTelecom Infrastructure Partners (TIP) is a global leader in telecommunications infrastructure investment. As we continue to expand, we are looking for a Power Platform Developer to help build, optimize, and automate key business processes. This role is crucial in driving efficiency, improving workflows, and ensuring seamless integration across our IT...
-
Technical Specialist
3 weeks ago
Glasgow, Glasgow City, United Kingdom Evelyn Partners Full timeWhat will you be doing Were seeking a talented individual to join our Vetting team in Glasgow.You will be responsible for performing the daily duties associated with all Vetting XP Docs functions to ensure ongoing compliance with antimoney laundering regulations the Financial Services Compensation Scheme Foreign Account Tax Compliance Act (FATCA) FCA and...
-
Planning and Environmental Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Sonas Technical Full timeOur client, a leading utility company with a significant presence in the energy sector, are seeking aPlanning and Environmental Specialistto join their Civil, Environmental and Renewables team in Glasgow (Hybrid working available).Day rate: up to €700 per dayRole Overview:Our clientrequires an experienced Planning and Environmental Specialist Lead tojoin...
-
Mac Operator
1 day ago
Glasgow, Glasgow City, United Kingdom Harrison Scott Associates Full timeJob Title: Mac Operator Salary: £Depending On Experience Location: Greater Glasgow Reference: J79270 Contact: Telephone: 0141 647 6688 Categories: , , We have an opportunity for a detail oriented Mac Operator with a background in print and/or packaging to join a company that prides itself on having an excellent reputation for quality and service....
-
Electricity Standards Manager
2 weeks ago
Glasgow, Glasgow City, United Kingdom Last Mile Infrastructure Limited Full timeJob Advert DetailsElectricity Standards Manager RemoteAt Last Mile, we are committed to delivering high-quality solutions across the multi-utility sector. As our Electricity team expands, were looking for an Electricity Standards Manager to play a key role in shaping and maintaining our electrical network standards.As a Electricity Standards Manager, you...
-
Specialist Orthodontist
3 days ago
Glasgow, Glasgow City, United Kingdom TN United Kingdom Full timeA Specialist Orthodontist position is available in a dynamic town near Glasgow at a renowned dental clinic.An exciting opportunity to join an established team supported by an experienced orthodontic specialist and therapist. The clinic features state-of-the-art equipment, including digital imaging and intraoral scanning, ensuring a high standard of...
-
Air and Water Hygiene
2 weeks ago
Glasgow, Glasgow City, United Kingdom Verelogic IT Recruitment Full timeBuilding Services Engineer JDSalary- £25K-35KLocation- Cumbernauld (Central Belt)Company OverviewA growing consultancy specialising in the auditing and monitoring of Building Services and the Workplace Environment is seeking skilled professionals to join its team. With an extensive portfolio of blue-chip clients across the UK, the company operates within...
-
Infrastructure Maintenance Protection Co
6 days ago
Glasgow, Glasgow City, United Kingdom Network Rail Full timeBrief Description Be the primary interface with Network Rail internal and external stakeholders to protect our assets and reputation within agreed timescales. Manage activities within agreed resource levels and budgets to meet expectations. Work for and closely with the delivery unit infrastructure maintenance deliver manager, and the delivery unit off...
-
Grid Specialist
4 weeks ago
Glasgow, Glasgow City, United Kingdom Eden Scott Full timeGreen Cat Renewables Job Advertisement - Grid Specialist Location: Roslin or GlasgowEden Scott are pleased to be supporting Green Cat Renewables with the appointment of a Grid Specialist to work from either their Roslin or Glasgow offices.The CompanyGreen Cat Renewables (GCR) is a dynamic, innovative company that provides the complete range of technical...
-
Grid Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom Green Cat Renewables Ltd Full timeGreen Cat Renewables Job Advertisement – Grid Specialist Location: Roslin or Glasgow Eden Scott are pleased to be supporting Green Cat Renewables with the appointment of a Grid Specialist to work from either their Roslin or Glasgow offices. The CompanyGreen Cat Renewables (GCR) is a dynamic, innovative company that provides the complete range of technical...
-
Procurement Specialist
1 day ago
Glasgow, Glasgow City, United Kingdom hays-gcj-v4-pd-online Full timeYour newpanyMy client is a non-departmental public body that'smitted to delivering a high quality public service; a service that listens and responds to meet their customers' expectations and needs. Part of this is theirmitment to openness and transparency, coherent corporateernance and informedmunications, enabling their people based across Scotland to...