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Customer Service and Renewals Advisor

2 months ago

Stretford, United Kingdom Optimise Talent Ltd Full time

Customer Service Advisor / Renewals Advisor

£24k- £28k per annum

Manchester City Centre

Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and who doesn't like an early finish on a Friday

Excellent benefits package - apply to find out more

We are proud to be working with an international business within the financial services sector, who operate with customers across the world They are at the top of their game, and wanting to expand their teams further.

They work with some amazing names that are instantly recognisable, and their approach to customer service and the way they treat their staff is first class. This is a business that will truly support your development, nurture your ability and help you become an expert in your field.

You will be based at our Manchester office and be part of a small but highly skilled team of Customer service and Renewals Advisors. This is a financial services business so upholding the highest standards is imperative and whilst you will be having service and sales conversations you will put the customer at the heart of everything you do.

On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.

Previous experience in a Telephone based Customer Service or Sales role is essential, however, whilst previous experience from a financial services environment is desirable it is absolutely not essential, all telephone based customer service, renewals or sales backgrounds will be considered.

If you have the right customer service or sales experience and live in the Manchester area, apply now

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