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Credit Controller

1 month ago

Hemel Hempstead, United Kingdom Academia Full time

About the role:

Academia is seeking a Credit Controller to join our dedicated and passionate finance team. This is a full time, permanent opportunity based at our headquarters in Hemel Hempstead.The role will be working in a Credit Control team of 3, in a current finance team of 11.

The ideal candidate will have previous experience working within a Finance team where you have been involved in Credit Control.

This is an exciting opportunity for an individual who enjoys problem solving and working in a dynamic business operating in numerous markets.

You ill be responsible for:

The successful candidate will be responsible for managing customer accounts, ensuring that new customers have sufficient credit and that existing customers have settled monthly accounts in a timely manner. You will be heavily involved in customer interaction, so need excellent communication skills, good levels of diplomacy and the ability to deal with difficult situations. They work within a wider finance and accounting team and will report to the credit control manager and have regular interactions with the Finance Director.

Some of the Credit controller duties and responsibilities include:

  • Keeping close watch on debtor account balancesReducing debtors’ 'Days Sales Outstanding’

  • Responding to client queries

  • Reconciling accounts

  • Providing administrative support to finance team

  • Ensuring the team adhere to credit and collection procedures

  • Customer relations

  • Dealing with queries and resolving issues as they arise in a timely manner.

  • You will need to work well as part of a teamand will share responsibility for dealing with finance related tickets, answering calls and taking customer payments as well as other administrative duties.

Key Skills:

  • A keen eye for detail

  • Excellent communicator (both written and verbal)

  • Strong literacy & numeracy skills with comprehensive grammar and extensive vocabulary

  • Ability to work under pressure and to tight deadlines

  • Strong work ethic and ability to manage multiple and conflicting deadlines

  • Capability of working in a team as well as individually

  • Strong grasp of Microsoft Office

  • Good problem solvingskills

  • A "right first time" attitude

Why Academia?

Academia are a rapidly growing Technology company with a strong footprint in the educational space. We specialise in supplying software, IT hardware, training and managed service solutions to both public and private sectors.

Established in 2003, we employ over 200 dedicated professionals across multiple locations throughout the UK with a group annual turnover of over £100m. Our growing customer base means we have now worked with every single university in the UK. Furthermore, as Ranked #1 supplier on many national frameworks, we are growing our provision more so to strengthen our position as a leading educational supplier.

Within the Academia Technology Group, we also have Charterhouse Muller (our recycling and repurposing company) as well as a new acquisition of Vital York (an MSP in York). We were acquired by Strive Capital in September of 2020, who have provided further support and financial strength to the company.

Benefits

  • Gym membership contribution

  • Health Cash Plan

  • Increased annual leave with length of service

  • Free annual leave on your birthday

  • Length of service bonus

  • Flexible working hours

  • Free Will Writing service

  • Borrow my doggie membership

  • Life Insurance

  • And much more

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