Customer Account Manager
4 days ago
Working for one of the UK’s leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector. Head Office is based in Stratford upon Avon. Benefits Full time role 37.5 hours a week Remote working 2-3 days a week Christmas/NY Closure Holiday 28 days increasing 1 day per year up to 33 days Profit related bonus Work place pension Employee Assistance Scheme Job Purpose As a Customer Account Manager, you are responsible for the daily management of customer accounts referred to us from our Clients. You will be working with Customers who are primarily in arrears and you will help by ensuring their account is resolved by agreeing and negotiating repayments that are affordable and sustainable to the Customer. This will also include options of a direct debit, the booking of a pre-payment meter or a arranging a meter ‘change of mode’ on certain account types. In performing this role there may also be a need to complete varied activity in relation to occupancy updates, metering issues, dispute registration and highlighting household vulnerability. The management of these accounts is performed by way of telephony or written communication, and will take place ahead of, or after, a Field Representative performs a site visit. The aim is to ensure the relevant account is resolved in a timely and efficient manner, with the best possible outcome achieved ...
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Customer Account Manager
2 weeks ago
Stratford-upon-Avon, United Kingdom Pertemps Coventry Full timeWe’re looking for a motivated and customer-focused Sales Account Executive to join our growing team in Stratford-upon-Avon. This role combines account management with proactive business development, perfect for someone who loves building relationships, delivering excellent customer service, and driving sales growth. You’ll manage a portfolio of existing...
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Customer Account Manager
6 days ago
Stratford-upon-Avon, United Kingdom Brook Street Full time**Customer Account Manager** **Salary £23,500 - £24,800** **Monday - Friday 9:00pm - 5:00pm** **HYBRID WORKING** **Monday to Friday working - They cover hours of 8am to 5pm but they can be flexible on this.** **Standard 7.5-hour (OR Optional 8 hour) shift; across hours between 8am and 5pm meaning no weekend working! No late shifts!** **28 days holiday...
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Customer Account Manager
1 week ago
Stratford-upon-Avon, United Kingdom Brook Street Full timeCustomer Account Manager Salary £23,500 - £24,800 Monday - Friday 9:00pm - 5:00pm HYBRID WORKING Monday to Friday working - They cover hours of 8am to 5pm but they can be flexible on this. Standard 7.5-hour (OR Optional 8 hour) shift; across hours between 8am and 5pm meaning no weekend working! No late shifts! 28 days holiday (including Bank...
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Customer Account Manager
2 weeks ago
Stratford-Upon-Avon, United Kingdom Brook Street UK Full timeCollections Advisor Location: Hybrid (3 days in Stratford-upon-Avon)Salary: £26,000Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions,...
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Customer Account Manager
2 weeks ago
Stratford-upon-Avon, United Kingdom Brook Street Full timeCollections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: £26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions,...
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Customer Account Manager
2 weeks ago
Stratford-upon-Avon, United Kingdom Brook Street UK Full timeCollections AdvisorLocation: Hybrid (3 days in Stratford-upon-Avon)Salary: £26,000Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-FriWe're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and...
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Customer Account Manager
3 weeks ago
Stratford-upon-Avon, United Kingdom Brook Street UK Full timeCollections Advisor Location:Hybrid (3 days in Stratford-upon-Avon) Salary:£26,000 Hours:37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions, and...
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Customer Success Manager
1 week ago
Stratford-upon-Avon, United Kingdom ABR TALENT LIMITED Full time**Customer Success Manager - £65,000 - Stratford-Upon-Avon** Are **you** a passionate Customer Success Manager/Relationship manager? Do **you** have an eagle eye for spotting opportunity for account growth? Can **you** be accountable for a small team of junior analysts? **If you’ve answered YES to all three points, carry on reading (or skip to the...
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Key Account Manager
1 week ago
Stratford-upon-Avon, United Kingdom Wallace Hind Selection Full time**BASIC SALARY**: up to £60,000 **BENEFITS**: - 35 days holiday including Bank Holidays (+ ability to buy and sell holidays) - Flextime within the core 40 hour week - Private Health Care - Full access to company benefits package including pension **LOCATION**: Evesham **COMMUTABLE LOCATIONS**: Worcester, Birmingham, Bromsgove, Kidderminster, Gloucester,...
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Customer Account Manager
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Brook Street UK Full timeCollections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: £26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri We're seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts. You'll handle inbound and outbound calls, agree payment plans, negotiate solutions,...
