Business Support
3 weeks ago
What will you be doing?
The role will require:
A customer service approach across the whole team is paramount as we respond to queries from the team we support as well as via phone and e-mail. Co-ordinating and organising administrative tasks, undertake daily activities as directed by the service. Attention to detail as you will be working with confidential, sensitive data. Adhere to business processes to achieve a quality and consistent service. Use inhouse data recording systems to update information as and when required.To be successful in this role you will need to be self-motivated, organised and flexible, with the ability to manage your own workload, prioritise and forward plan. You will have excellent interpersonal skills combined with the ability to represent the service in a positive and professional manner, including communicating with a wide range of internal and external customers.
You must be reliable, have a polite manner and a friendly approach to help you get on with people at all levels. You will need to be a good team worker but also have the ability to work on your own initiative when required and be able to work under pressure to meet tight deadlines.
Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
Flexible working Flexible Bank Holidays A comprehensive wellbeing package Our Cambs Rewards employee discounts A comprehensive pension scheme. IDEAL staff equality, diversity and inclusion network. Camweb our staff intranet helping to keep you informed An employee recognition scheme-
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