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Lead Infrastructure Engineer

2 months ago

Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

Job summary

Are you really passionate about IT?

Are you an experienced Infrastructure Engineer ready to embrace a new challenge?

If so, we are looking for Lead Infrastructure Engineers to join us at the Driver and Vehicle Licensing Agency (DVLA) and we would love to hear from you.

Job description

We are looking to recruit hands-on Lead Infrastructure Engineers to join our team at Information Technology Services (ITS) here at the DVLA. Your role will involve helping us to build world class user focused digital services, you will manage IT systems on and off premise and support software, core technologies and infrastructure development projects. You will head up one of the 3rd line teams within the End User Compute function using your engineering skills and in-depth product knowledge to design and implement technical best practice.

These roles would be perfect for a person who is passionate about the latest technologies with a focus on modern device management on both Windows and MacOS environments. You will already be experienced in a dynamic Azure AD and M365 products. You will be heading up a team that thrive on working in a dynamic and collaborative environment that will challenge you daily to enhance and evolve your strong technical skills.

Responsibilities�

Your responsibilities will include but will not be limited to:�

Setting technical direction to a team of Infrastructure engineers.Ownership of M365 products Exchange, Teams, OneDrive, Defender.Ensuring effective design, planning and implementation of creative and innovative service changes across Digital and Legacy platforms.Ability to create and maintain detailed documentation, which may be distributed to various audiences and be comfortable to present information to a range of stakeholders.Contributing to the definition of operational processes, (both internal and external) and dealing with customer escalated problems.Diagnosing and resolving complex problems. Engaging with third parties/vendors to jointly resolve issues where necessary. Proactively analysing information and trends, proposing action to resolve problems, maintain and enhance service.

For further information about the role please see the attached role profile.�

Additional information�

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under �Contact point for applicants�.�

Person specification

You will bring an experienced, enthusiastic and proactive attitude with a willingness to share and learn new technologies.

You will have strong internal and external stakeholder engagement experience and the ability to influence across all grades within the organisation.

You will be committed, innovative and driven, leading from the front by contributing to the development and continual enhancement of services.

You will be a motivated self-starter with the drive to work autonomously. You have strong leadership skills and can motivate and coach others to perform and exceed expectations.

Additional skills and experiences�

You will have knowledge and experience in a wide range of different operating systems and applications which will include the following but not limited to:

Microsoft Endpoint Configuration Manager.Microsoft Defender for Endpoint.Microsoft Intune and Auto Pilot.Microsoft Azure Active Directory.Microsoft Office 365.Modern Enterprise Software Management Skills.Apple Enterprise MacOS build and Management.

Working for the DVLA Digital Team�

At the DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that�ll wash across the nation. Here the work you�re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day. ���

To see how our people are transforming our digital services, head over to our and, to understand more about the great opportunities and benefits of working at DVLA read our .���

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Government Digital and Data Profession Pay Framework��

The role is part of the and utilises an enhanced Capability�Based Pay Framework which provides access to a Digital and Data allowance.��

The base pay is �51,997. In addition to this the role includes a Digital and Data allowance of up to �28,403.�

The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process.��

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Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12�months.�

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipWorking Together

Technical skills

We'll assess you against these technical skills during the selection process:

Benefits

Passionate, reliable and always willing to push yourself and those around you, you�ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above alongside a full list of our benefits:�����

Best in class learning and development tailored to your role.�An environment with flexible working options where we encourage a great work-life balance.A culture encouraging inclusion and diversitywith a range of staff communities to support all our colleagues.� �Generous employer contribution of , depending on chosen pension scheme.Digital communitieswith clear career frameworks.On-site gym plus personal training available (membership applies). �On-site nursery, restaurants and coffee bar.25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King�s birthday.� �Free parking.� ��A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need.

There are many more opportunities and great benefits of working at DVLA, visit our for further information.�����

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