Family Services Assistant Coordinator

2 weeks ago


Ipswich, United Kingdom Suffolk County Council Full time
Suffolk County Council – Riverside, Lowestoft, NR33 0EQ / Hybrid   £26,421 per annum (pro rata if part time)   22.2 hours per week, Flexible working options available Permanent   

An exciting opportunity has arisen to join the Suffolk County Council (SCC) Family Services Team as a Coordinator , working from Riverside, Lowestoft.

We’re focused on making a meaningful difference to communities across Suffolk. How? By listening to our people learning from what they say and creating a culture of mutual respect, where everyone works together to achieve great things.

As a Family Services Assistant Coordinator in the Family Services Team you’ll be as keen to collaborate and build a bright future as we are.

Reimagine the possibilities.

Your role   and responsibilities

In this role, you will:

work efficiently and effectively with the Children and Young People Service (CYP), their families and partner agencies to provide support through the SEND (Special Educational Needs and Disabilities) journey as well as ensuring statutory timescales are met have direct case responsibility for a cohort of pupils with Education Health Care Plans (EHCP) in local mainstream and specialist early years’ settings, of statutory school age and post 16, monitoring progress through annual reviews and ensuring EHC Plans remain current and relevant co-ordinate and complete EHC Needs Assessments within statutory timescales, demonstrate key-working approaches in everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work.

You should apply if you are are skilled in working with people and can work flexibly to meet the demands of a challenging yet rewarding role.

In return, you will receive competitive rates of pay and performance related pay progression, bank holidays and 23 days of annual leave a year, flexible and working from home options as well as the opportunity to progress your career and be a part of a supportive and friendly team. 

You will need:

suitable qualifications at Level 2 and above or equivalent experience in a relevant area of work  evidence of continuing professional development (CPD)  experience of collaborative work with CYP, families and professionals and evidence of using solution focused approaches in practice  a key understanding of Child Protection and Safeguarding procedures.

You can view a full list of requirements in the . If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

The SEND Family Services Team leads on all aspects of our family facing work and supports individual children and young people with SEND and their families throughout their SEND journey. This includes securing the right education offer to support their specific needs and ensuring regular and effective review of their progress, holding providers to account across the system for meeting the needs of individual children and young people. 

The team includes practitioners from a range of backgrounds who provide a wealth of knowledge and experience and support partnerships across the education, health, and care system. 

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our 


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