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Care Coordinator

1 month ago

Ipswich, United Kingdom Anglia Living Care Services Ltd Full time

Anglia Care is a family run, domiciliary care provider based in Ipswich, Suffolk. We ae a passionate office team looking to expand. Do you think you have what it takes to be a Coordinator? Do you want to join us and become an integral part of our ever growing Anglia Care family?

**Key Requirements**:

- Proven experience in the domiciliary care industry
- Studying or wanting to study towards Health & Social Care Certificate L3
- Proficient IT Skills including: Rota planning systems, Outlook, Word, Excel
- Ability to work under pressure and to strict deadlines
- Good communicator with a confident and friendly telephone manner
- Pleasant individual, that is easily adaptable and has a flexible attitude towards work
- Ability to problem solve and seek the best possible solutions even when working under stress; ensuring you remain polite and respectful of all colleagues and clients at all times.
- Ability to work well as part of a team, as well as on their own
- Highly organised person able to multitask and perform well in a busy work environment

**Main duties and responsibilities**:

- Coordinate and manage the care assistants team whilst providing them with the necessary leadership and motivation to deliver their best possible work to clients
- Responsible for keeping all care assistant files and client records up to date on a daily basis
- Ensuring all care visits and working patterns are coordinated in the most efficient manner to cater to the needs of the customer, company and care assistants.
- Liaising with all care staff, existing and prospective clients and various health professionals, to ensure the smooth running of Anglia Care’s services and provide Safeguarding whenever necessary.
- Take pride in representing Anglia Care in a professional manner at all times and support the Registered Care Manager whenever needed to ensure compliance with the CQC and the Local Authority Quality Assurance Team.
- Allocating calls and duties to the Care Assistants, ensuring their skills and expertise matches the needs of the client and work rotas are distributed accordingly on a weekly basis.
- Assist with identification of further business opportunities outside of the current client base.
- Expected to participate in the ‘Out of Hours On Call’ rota duty
- Provide cover for carers should unexpected situations arise
- Regularly visit clients and write Care Plans or make reviews to existing Care Plans, examine the written MAR charts and daily log notes kept by the care assistants.
- Responsible for the organisation and participation of all team meetings, staff supervisions and spot-checks on a bi-monthly basis
- To adhere to all of Anglia Care’s Policies and Procedures at all times.

**What we will offer you in return**:

- Competitive salary
- Paid holiday (20 days + 8 days Bank Holidays)
- Auto Enrolment Pension
- On-going vocational training and support
- Excellent career progression opportunities
- Becoming a key player in our friendly yet ambitious team
- Company award scheme participation
- Friendly work environment with fun employee days out

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: From £25,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
We've made arrangements to keep clients and staff as safe as possible from contamination. There is PPE available for distribution when needed.

Ability to commute/relocate:

- West Road, IP3 9FE: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Home care: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driver's license (required)
- or studying for Level 3 Health and Social Care Certificate (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: CASW10

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