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Operational Officer

4 months ago

Cardiff, United Kingdom UK Civil Service Full time

Job summary

We believe Companies House is a great place to work and we�d love you to come and join us

Are you quick to learn new skills?

Do you love working as part of a team of friendly colleagues?

Are you looking for a flexible way of working, with a great work-life balance?

If so, then this could be your next job and we�d love you to come and join us at Companies House as an Operational Officer.

We have full-time and part-time roles available, alongside flexible working � there�s something for everyone.

If you'd like to find out more about these great roles and how to apply, then read on and come along to our virtual event on Tuesday 4th June at 18:00 (). It's a friendly session, no need to book � just click the above link at the start time and come as you are (no need to even have your camera on).

Job description

As an Operational Officer you could be placed in a variety of teams:

Do you have an eye for detail? You could be checking and processing documents and recording dataDo you enjoy helping people? You could be responding to our customers and handling correspondence from themDo you enjoy working in a bustling environment? You�ll be meeting deadlines and targetsDo you enjoy working with others? You�ll be part of a team, to deliver a great service to our customersDo you want to make a difference to the UK economy? You could be ensuring our powers are put into action, helping to fight economic crime and ensuring our customers are doing everything they should be.

Person specification

As an Operational Officer you�ll:

Be a great communicator � both in writing and when speaking to peopleBe able to provide excellent customer serviceBe adaptable � sometimes ways of doing things change and we need people who can change too Be well organised and efficient - enjoying working in a fast-paced environment where you meet agreed goalsBe accurate � where you�re focused and have an eye for detailBe confident to make decisions � where you can explain why you�ve made themHave good IT skills � you�ve not got to be an expert, just somebody who feels confident using a computer

You�ll also:

Receive all the training you need from our friendly colleagues and managers � no previous experience is needed as we�ll give you all the training and support you need.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality ServiceDelivering at PaceWorking Together

Benefits

Alongside your salary of �22,011, Companies House contributes �6,376 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Join us at and experience the difference of working within a culture that values you, not only as an employee, but as an integral part of our Companies House team.�

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we�re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.�

Head to� to find out more about the fantastic benefits package we have at Companies House.��

We celebrate diversity...

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we�re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader.� Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing

Where will you be working?

We have a variety of Operational Officer roles available in a range of exciting teams and we�ll allocate successful candidates to roles. Requirements for office attendance will vary across teams but some of these roles may include the opportunity for hybrid working.� Hybrid workers can work partly from the office and partly from their home, depending on business need.��

All successful candidates should expect to need to attend our Cardiff office for up to 5 days per week during their initial training period.�