Commercial Client Lead

4 weeks ago


London, United Kingdom dunnhumby Full time
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

dunnhumby is looking for a Commercial Client Lead to join them on a permanent basis.

In this role you will develop business opportunities and deliver your sales targets that contribute to current and future fast-paced revenue growth targets. Within your portfolio, you will target new logos and cross-sells, upsells and renewals to existing business to increase the reach and coverage of dunnhumby solutions .

Key accountabilities
  • Achieve sales targets and all commercial KPIs for a set of clients within specified category/categories.
  • Manage pipeline of clients for SaaS sales across dunnhumby's capability areas (eg insights, assortment, promotions, attitudinal research).
  • Deliver the full B2B sales cycle through Lead Generation, Discovery, Qualification, Pitching, Negotiation and Close for your own set of clients.
  • Accurately forecast sales for your area by period, quarter and year, ensuring relevant systems reflect latest pipeline on weekly basis.
  • Broaden network of contacts to maximise growth potential by developing commercially valuable relationships at all levels within your client base.
  • Build close working relationship with Client Success counterparts in order to ensure optimum customer satisfaction and commercial performance.
  • Maintain all required skills & complete necessary training and act in line with our values and Code of Business.

Qualifications & Experience
  • Bachelor's degree or equivalent in any subject
  • Understanding of the Retail/CPG industry
  • Relevant work experience
  • B2B Sales
What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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