Rapid Responder Care worker Norfolk

6 months ago


King's Lynn and West Norfolk District, United Kingdom Norfolk Care Full time

Are you caring, compassionate and enjoy working in a fast paced environment? Would you like to be there for people in crisis?

About Caring Together Charity

Three in five of us will become a carer at some point in our life. Caring Together Charity is the regional charity that provides emotional and practical support, advice and guidance to carers of all ages and their families, as well as opportunities to take a break from their caring role. Our vision is of a world where no unpaid carer is in crisis or struggling alone, . We believe in providing great care and connecting with the people we support.

About The Role

Have you previously worked as a Healthcare assistant, Support worker, Care worker or any number of similar job titles and are you currently looking for a new way to utilise the skills you have learnt to support people in an innovative way.

As part of our team, your key focus areas will be providing a flexible service to customers and their families. In Norfolk we are privileged to provide unique services which allow unpaid carers to access much needed breaks by providing support to the people they are caring for, an emergency response service for unpaid carers in crisis which affords them care for their loved one should they be unable to continue with their caring role for any reason and a hospital discharge service which supports getting people home without unnecessary delay. Working alongside our homecare service we assess client needs; plan care needed and provide the service. As well as prevention work to support customers avoid admission where possible.

If you enjoy a busy role, where no two days are the same and where you get to help people whilst at the same time developing your skills then the Rapid Responder role could be just the one for you. Not only do you get to do a really satisfying job but you get to work for a truly inclusive organisation who supports you to do your best work.

The successful candidate will have had experience in providing personal and social care preferably for more than 2 years, with an understanding of homecare and will work alongside the wider care team including other Care crisis support professionals, care professionals and the management team.

Key Accountabilities of the Role

1. Be part of a responsive team providing support to customers and their families at short notice in the event of illness or absence in the hospital and community, as well as hospital avoidance and breaks for carers.

2. Provide care support in the community via our homecare service, including complex cases.

3. To travel as required in order to deliver person centred support.

4. To play a proactive role in signposting patients and their families to other relevant support services (both internal and external, both statutory and non-statutory), to prevent further admissions.

5. Work in partnership with the bookings team to identify required support needs, enabling people to remain and return safely in their own homes.

6. Complete contingency risk assessments, assessments and risk assessments for new and existing customers and emergency packages of care to maintain a ‘rapid response’ to customer need and ensure high quality support.

7. Liaise regularly and effectively with the wider team.

8. Although generally working on an agreed shift pattern covering 74 hours across 2 weeks, there may be circumstances when the support requires this to be implemented flexibly starting the shift earlier or ending later on occasion for the same number of hours.

9. To take part in the out of hours on call rota system.

10. To maintain accurate records on in house systems, to support with patient and family carer case management and contribute to contractual reporting requirements.

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment. We are inclusive. We celebrate multiple approaches and points of view. We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs.

Rapid responder Requirements 

Qualifications

A minimum NVQ Level 2 in health and social care or equivalent. Level 3 desirable.

Experience and knowledge

Experience of providing person centred care in the community. Good IT skills. Experience using laptops and rostering systems. Experience of working independently, using own initiative and problem solving. Experience of establishing and maintaining professional working relationships at all levels and work well in a team. Experience of engaging with a diverse range of users and stakeholders. Knowledge and experience of working to a high standard within legislative and regulation standards of care. Minimum of 2 years’ experience within a domiciliary setting desirable. Previously undertaken care plan assessments (or have the capability to learn)

Skills and abilities 

Ability to multitask. Ability to work productively with a range of people with a range of needs. Strong communication both written and verbal and excellent interpersonal skills. Ability to build effective relationships with stakeholders. Excellent customer service philosophy.

Personal attributes

Able to work under pressure and cope with change and conflicting priorities. Willingness to travel across our region. Seeks continuous improvement. Engaging personality who demonstrates a friendly, constructive, solution focussed approach.

  • King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    About Caring Together CharityCaring Together Charity is a regional organization that provides emotional and practical support, advice, and guidance to carers of all ages and their families. Our vision is of a world where no unpaid carer is in crisis or struggling alone. We believe in providing great care and connecting with the people we support.About The...


  • King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    About Caring Together CharityOur charity provides emotional and practical support, advice, and guidance to carers of all ages and their families. We offer opportunities to take a break from their caring role and believe in providing great care and connecting with the people we support.About The RoleWe are seeking a Care Responder to provide support to...

  • Care Worker

    4 weeks ago


    Broadland District, United Kingdom Norfolk Care Full time

    Transform lives with Norfolk CareAs a Care Worker / Care Assistant in Norfolk, you'll play a vital role in supporting the health, well-being, and independence of vulnerable individuals within the comfort of their own homes.Your Responsibilities Will Include:Supporting individuals with their personal care routines (including washing, dressing, and attending...


  • King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    About Norfolk CareNorfolk Care is a leading provider of care services in the region, dedicated to supporting individuals and families in need.Our team of experienced professionals is committed to delivering high-quality care that makes a real difference in people's lives.We are currently seeking a skilled Crisis Response Care Coordinator to join our team in...


  • Broadland District, United Kingdom Norfolk Care Full time

    About the RoleWe are currently seeking a Care Worker / Care Assistant to join our team at Norfolk Care. As a Care Worker, you will play a vital role in supporting the health, well-being, and independence of vulnerable individuals within the comfort of their own homes.ResponsibilitiesSome of your key responsibilities will include:Supporting individuals with...


  • King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    About Our TeamNorfolk Care is a leading provider of innovative care solutions, dedicated to supporting individuals and families in their time of need.We are currently seeking an experienced Emergency Response Care Specialist to join our dynamic team in Norfolk. As a key member of our crisis response service, you will be responsible for providing high-quality...


  • King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    Job DescriptionWe are seeking a dedicated and empathetic Care Support Worker to join our team at Evelyn Way in Kings Lynn.About the RoleThis is an exciting opportunity to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being.You will be responsible for providing social and emotional support,...


  • King's Lynn, Norfolk, United Kingdom Norfolk Full time

    OverviewNorfolk County Council is seeking a skilled and caring Support Worker to join our team at Marshfields, a Short Break Residential Unit in King's Lynn.About the RoleThis is a hands-on position that requires working with children who have diverse needs, including complex health conditions and disabilities. As a Shift Leader, you will be responsible for...


  • Norfolk, United Kingdom Norfolk Full time

    Hi, I am Jenifer Dewar, Assistant Director for Family Help at Norfolk County Council. Norfolk are a ‘Good’ authority with ‘exceptional leadership’. We are proud of our Social Work Teams and value all our practitioners.  This is an exciting time to join the frontline Social Work teams at Norfolk following the launch of our brand-new operating...

  • Care Support Worker

    1 month ago


    King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    Job Title: Care Support Worker - Kings LynnAbout the Role:We are seeking a committed and empathetic Care Support Worker to join our team in Kings Lynn. As a Care Support Worker, you will provide social and emotional support to our residents, enabling them to gain greater independence and improve their well-being.Key Responsibilities: Providing social and...

  • Care Manager

    1 month ago


    King's Lynn, Norfolk, United Kingdom Norfolk Care Full time

    About the RoleWe are seeking a highly skilled and experienced Registered Care Manager to join our team at Norfolk Care. As a key member of our management team, you will be responsible for the day-to-day management of our branch, ensuring that it operates efficiently, profitably, and provides the highest standard of care to our customers.Main...


  • Norfolk, United Kingdom Norfolk Full time

    Permanent contract | Salary starting at £12.59 to £13.46 per hour (£18,712 to £20,010 per annum for 28.5 hours per week) | A range of part time opportunities from 19 to 28.5 hours per week are available Could you give people their confidence back and support our communities in the villages and towns in North Norfolk? If so, we’d love to hear from...

  • Care Worker

    4 weeks ago


    King's Lynn, Norfolk, United Kingdom Cera Care Full time

    We are seeking a skilled and compassionate Care Worker to join our Specialist Team, providing care and support to individuals with complex needs in the Norfolk area.As a Care Worker, you will be responsible for delivering high-quality care and support to our clients, enabling them to live independently in their own homes. You will work closely with our...

  • Occupational Therapist

    3 months ago


    Norfolk, United Kingdom Norfolk Full time

    Permanent contract | £34,834 to £39,186 per annum (Scale I/J) | 37 hours per week | Countywide Level 1:  £34,834 to £36,648 per annum (Scale I) Level 2:  £37,336 to £39,186 per annum (Scale J) Who Cares? We do. We are looking to recruit an experienced Occupational Therapist in the County Supported living and Residential Team. The role...

  • Care Support Worker

    5 months ago


    King's Lynn, United Kingdom Norse Group Full time

    **Do you want to be part of the team at Woodlands, that make a real difference to the lives of our residents/tenants?** **Care Support Workers** **£11.50 per hour** **Kings Lynn** We are recruiting for Care Support Workers to join the team at **Woodlands.** Whether you are experienced or new to the industry, working for Norfolk’s largest Care Home...

  • Care Support Worker

    6 months ago


    King's Lynn, United Kingdom Norse Group Full time

    **Do you want to be part of the team at Woodlands, that make a real difference to the lives of our residents/tenants?** **Care Support Workers** **£11.75 per hour** **Kings Lynn** **31.5 hours per week on nights** We are recruiting for a Care Support Worker to join the team at Woodlands. Whether you are experienced or new to the industry, working for...

  • Care Support Worker

    6 months ago


    King's Lynn, United Kingdom Norse Group Full time

    **Do you want to be part of the team at Woodlands, that make a real difference to the lives of our residents/tenants?** **Care Support Workers** **£11.50 per hour** **Kings Lynn** **Part-Time or Casual Opportunities on Days** We are recruiting for Care Support Workers to join the team at Woodlands. Whether you are experienced or new to the industry,...


  • King's Lynn, United Kingdom Norfolk Care Full time

    Waking Nights Care Support Worker Evelyn Way Kings Lynn, PE30 per hour Full and Part Time you want to make a positive difference to people’s lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on!Who are Ambient Support?Ambient Support, a registered UK charity with over 25 years’ experience in...


  • King's Lynn, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    About the RoleWe are seeking a highly motivated and experienced Care Coordinator to join our Intermediate Care team at Norfolk Community Health and Care NHS Trust.The successful candidate will be responsible for coordinating care packages for patients with long-term conditions, palliative care, and rehabilitation needs. This will involve working closely with...

  • Care Worker

    4 weeks ago


    King's Lynn, Norfolk, United Kingdom Cera Care Full time

    We're seeking a dedicated and compassionate Care Worker to join our Specialist Team, providing care and support to individuals with complex needs in the Norfolk area.You'll be working closely with our Nurse-led Team to deliver high-quality care and support to clients with neuro rehabilitation needs, including epilepsy, stroke recovery, acquired brain injury,...