Senior. Portfolio

3 weeks ago

Burgess Hill, United Kingdom American Express Full time
You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse technology team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on how to solve challenging technical problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.

Find your place in technology of #TeamAmex.

The Global Risk and Compliance Technology product delivery and integration team is seeking an innovative Senior Portfolio and Delivery Enablement Manager with a strong product and delivery mind-set. To be successful this individual will need to combine delivery excellence practices with practical and flexible approaches that result in added value and efficiency for our solutions.

This is a unique opportunity to join an organization focused on evolving how technology solutions are delivered. You should be passionate about Agile and leading cultural and attitude shifts at all levels leading to higher quality and faster time to market.

In this role you will also develop, mentor and lead a diverse team of technical professions steering the successful execution of complex solutions. You will leverage a deep technical and leadership expertise to manage cross-functional portfolios, ensure alignment with strategic goals and delivering high impact results. You should be a strategic thinker with a passion for developing talent, a track record of leading technical teams to success and a strong ability to navigate and influence others.

Key Responsibilities:

  • Refine the demand intake process with product and delivery teams to streamline capacity & sprint planning, feature refinement and user story development
  • Work in partnership with product owners and impacted team to prioritize backlog and feature readiness
  • Establish a strong communication process to improve accountability, transparency and collaboration across all levels of leadership
  • Mentor and guide direct reports to success; identify strengths and areas of growth while guiding them to grow their careers. Promote, empower and practice servant-leadership.
  • Work with the PD&I director to hire diverse and inclusive team members
  • Ability to influence without authority and gain alignment while facilitating stakeholder discussions
  • Establish relationships vital to navigating complex organizational structures and stakeholders in response to delivery team needs
  • Champion the Product Mindset with the consistent focus of business value creation
  • Support and encourage innovation through continuous improvement and exploration
  • Live the Agile and SAFe Values and Principles
Minimum Qualifications:

  • Bachelor's degree in technology related subject area or equivalent experience required
  • 5-7 years of experience with a consistent track record of growing responsibilities
  • Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality
  • Excellent oral and written skills; Ability to efficiently communicate across product, technical and business partners
  • Ability to steer and deliver communications to all levels of leadership
  • Ability to deliver complex software iteratively and with quality
  • Ability to drive continuous improvement of the delivery team
  • Experience using Rally delivery management platform is required.
  • Experience with SDLC Methodologies & Practice.
  • Strong coaching and leading without authority skills.
  • Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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