Business Support Officer

3 weeks ago


Bury St Edmunds, United Kingdom Suffolk County Council Full time
Suffolk County Council - West Suffolk House, Bury St Edmunds, Suffolk IP33 3YU - Hybrid  £23,114 per annum (pro rata if part time) 37 hours per week, Flexible working options available  Permanent

Would you like to use your administration skills to help make a positive difference to vulnerable children and families in West Suffolk?

We have a fantastic opportunity for you to join our Business Support Team in Children and Young People's Services, providing administrative support to front-line social work teams. As a Business Support Officer in this varied, challenging and rewarding role we’ll encourage your development from the start and help you to play to your strengths. We will give you full training in the systems and processes required to be successful in this role.

This role could allow you to diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.

Your role and responsibilities

Working as part of a team to provide a range of administrative support services to front-line staff that work with vulnerable children and families. Act as a first point of contact on the telephone for members of the public and professionals getting in touch with the teams you support. Update and upload information to our case management database. Arrange meetings between staff, other professionals, and families. Place orders with suppliers to support the work of the teams.

You will need:

previous experience in an administration role is desirable but we welcome applications from candidates that can show evidence of how they meet the criteria in other aspects of their life ability to work under pressure, prioritise, and meet deadlines is essential to be able to work as part of a team and share responsibility for completing tasks.

You can view a full list of requirements in the . If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team  

Children’s social care and family support teams have a positive impact on the most vulnerable children and families in Suffolk. Our Business Support Team works closely with them, to help them to achieve their goals.

Empowering Everyone  

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our . 



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