Customer Care Administrator
2 weeks ago
**New Customer Service Coordinators Vacancy Alert**
**Are you Available ASAP?**
**Do you have Excellent Customer service skills ?**
**Do you have a Proven background in a Customer Service or administration environment ?**
**Are you individual looking to work with in one of the largest developers in the UK ?**
**Reed Recruitment are seeking Customer Service Coordinators to work with in a industry leading team - Bury St Edmunds**
**Job description for Customer Service Coordinator**:
- Customer Service Co Ordinator
- Call handling Administration support
- Communicating professionally and in a timely manner to schedule booking with customers and tenants.
- Using computer systems and other software tools efficiently.
- Effective management of diaries within geographical areas, ensuring that they are fully utilised wherever possible.
- Escalating issues regarding the scheduling of bookings to managers.
- Supporting the successful resolution of complaints and queries through communication with the customer
- Performing any other duties as may be reasonably requested by your line manager, such as general office tasks including generating letters, photocopying and filing.
**Skills required for a Customer Service Coordinator**:
- Possess exceptional verbal and written communication skills.
- Be polite but assertive to ensure work is scheduled to the requirements of our clients and to our benefit
- Be highly organised and accurate to ensure all tasks are completed successfully. Be flexible to deal with shifting priorities.
- Have excellent time management skills. Be competent in the use of a range of software packages.
- Have experience of and willingness to work to targets and KPIs.
- Be a team player who is also able to work off their own initiative.
**Salary
- **£21,000**
**09:00 to 17:30 with a 1 hour unpaid lunch break.**
**28 Holiday days**
**? A role that offers Valuable experience**
**? A Position within a industry leading team.**
**? Opportunity to develop skill set**
**? Completive Salary and Benefits package**
or please get in touch ASAP.?
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