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Senior Development Manager

2 months ago

Durham, United Kingdom Durham University Full time
The University

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.

We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here.

Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Durham University

The Role and Department

Philanthropy, alumni and supporter engagement, advancement services, and supporter communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. DARO is part of Advancement, along with Marketing and Communications, and contributes to the enhancement of Durham University's reputation as globally outstanding, inclusive, and forward-looking. We are an ambitious and committed team with a collaborative and collegiate culture.

The Development Team within DARO is ultimately responsible for: soliciting major and principal donations from alumni, philanthropists, corporations, trusts and foundations and other charitable bodies; stewarding major and principal donors through reports, presentations, events and face-to-face meetings; meeting with gift beneficiaries to collate and produce gift impact reporting materials; hosting and devising engagement opportunities for existing and prospective benefactors on campus; and managing relationships with high-level stakeholders on behalf of the University.

Senior Development Managers are primarily responsible for identifying, cultivating, soliciting, and stewarding principal/major donations of £100K - £1M+. In this role, you will be responsible for developing a portfolio of some of the University's most senior benefactors and advocates. This portfolio will include individual donors, trusts and foundations, legacy and planned giving prospects, corporate donors/sponsors, and other philanthropic organisations.

The Senior Development Manager will play a critical role in the delivery of Durham's bicentenary campaign, known as Durham 200. Durham 200 is a major philanthropic initiative in recognition of the University's 200th anniversary in 2032, which seeks to create a step-change in philanthropic income and increase significantly the impact of giving to Durham.

The post-holdermust be versatile and able to work closely and with senior University leaders, prominent and public figures, major benefactors and advocates, and senior volunteers in multiple capacities which facilitate the development of principal/major donations and the advancement of Durham University.

Although working globally and across all Campaign priorities, this post will involve leadership of a selection of key activities across the University, including philanthropic initiatives relating to student enterprise, science transformation and some key college initiatives.

This is a hybrid role based in Durham, with a requirement to be on site at least two days per week and a considerable amount of travel within the UK and potentially further afield. From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University.

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

• 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
• The University closes between Christmas and New Year.
• We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS).
• No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
• There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
• Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
• On site nursery is available plus access to holiday camps for children aged 5-16.
• Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
• The opportunity to take part in staff volunteering activities to make a difference in the local community
• Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
• A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
• If you are moving to Durham, you may be eligible for help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.

Discover more about our total rewards and benefits package here.

Durham University is committed to equality, diversity and inclusion

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.
What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered.

Your application should cover the following criteria:

Essential Criteria

Qualifications/Experience

1. Educated to degree level (or equivalent experience).

2. Professional practitioner with specialist knowledge and expertise to influence events and activities within the organisation.

3. Experience of working in a fundraising, stewardship or business development environment in a client-facing role.*

4. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.

5. Experience of participating in internal or external networks to share and discuss good practice, develop strong and productive working relationships and positively influence the University's reputation.

6. Experience of implementing policies and procedures and supporting service improvements.

Skills/Abilities/Knowledge

7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally.

8. Strong digital competence across a range digital devices and apps including Microsoft Office and CRM systems (preferably Raiser's Edge).

9. Committed to continuing professional development to maintain professional recognition, e.g. CASE, Institute of Fundraising.

10. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, including GDPR and Data Protection.

11. Ability to contribute to planning at operational and strategic levels.

12. Ability to solve problems and decide on and plan appropriate solutions.

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above).

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.

Submitting your application

We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.

What you need to submit

• A CV: and
• A supporting statement which outlines how you meet all of the essential criteria within the Person Specification of the job description and where possible the desirable criteria.

Contact details
For a chat about the role or any further information please contact Katie Harland-Edminson, Director of Philanthropy and Campaign Operations, katie.harland-edminson@durham.ac.uk

Typical Role Requirements

Service Delivery/Development

• Show a commitment to equality, diversity and inclusion and the University's values.

• Develop and promote an in-depth understanding of University policy and external developments relevant to your role.

• Ensure that policy and regulatory standards are met by fundraising activities.

• Use your professional knowledge and experience as a fundraiser to shape activities and provide subject matter expertise and advice.

• Provide specialist advice on the analysis and interpretation of complex data and information relevant to your area.

• Responsible for operational activity across Development in relation to your own portfolio and project responsibility.

• Look for ways to continually improve services and take a lead role in the development and implementation of assigned policies, processes and standards.

• Help develop standards for your service defined in service level agreements.

• Instigate and manage business process reviews to improve the service in your area.

• Ensure data (commercially sensitive and/or personal) is appropriately stored and managed.

• Implement changes to processes, techniques and activities across all areas of your work.

• Use creative and innovative ways to promote philanthropic giving.

• Contribute to and deliver activities that generate external income through fundraising.

Planning and Organisation

• Contribute to operational leadership teams to influence the type and level of services that are provided by your area.

• Contribute to the development of operational and strategic level plans relevant to your area.

• Scope, plan and implement large scale/University wide initiatives within the Durham 200 campaign.

• Oversee projects to deliver agreed objectives while solving any problems which are encountered.

• Provide oversight for short term/temporary project teams.

• Analyse feedback on the level of service provided by your area and recommend areas for future improvement.

• Lead on the delivery of professional development and support initiatives across the University.

• Allocate and monitor designated budgets, expenditure and resources.

Communication/Liaison

• Influence University policy and standards by leading operational business meetings, working groups and sub-committees.

• Provide professional guidance and advice when managing relationships.

• Design and deliver training to your stakeholders to support their development and information needs.

• Build and sustain an influential network of contacts, both internally and externally, using these to increase your knowledge and skills, swap information with peers and positively influence the University's reputation.

• Represent the Development and Alumni Relations Office and University at promotional events.

• Identify opportunities to develop and increase participation in special interest groups.

• Any other reasonable duties.

Useful links

If you would like further information you may find the following will help

Philanthropy - Durham University

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data.

MATERNITY COVER
Appointment to this post is fixed term to cover the substantive post holder's maternity leave and is not anticipated to be extended.

When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.