Business Support Administrator

4 weeks ago


Nottingham, United Kingdom Nottinghamshire County Council Full time
Advert text

Are you a proactive problem-solver with a knack for creating efficient systems and supporting team members in their operational work? We are excited to offer a unique opportunity to join our team as a BSA3 Administrator supporting our Early Help Case Management Team (countywide).

This is a new role, initially for 6 months, and you will play a crucial role in optimising the administrative workflow to support our colleagues and secure the best outcomes for children and young people.

For this post, you will have previous administrative experience, delivering excellent customer service to a wide range of internal and external customers.

Key Responsibilities:

Assisting Case Managers with Mosaic tasks Collaborating with Case Managers to enhance operational effectiveness by refining existing processes and streamlining admin tasks Generating data reports to provide insights and support decision-making processes Coordinate meetings and home visits, minuting complex meetings Facilitate communication by distributing accurate and timely meeting minutes Initiate the referral process for partner agencies Respond promptly and professionally to general correspondence, maintaining a high standard of communication

It is essential that applicants are strong team players, flexible to the needs of the team and workloads, alongside:

Strong organisational skills with a keen eye for detail An ability to work to deadlines with accuracy Possessing skills and abilities to work with ICT systems including Mosaic, SharePoint, MS Office applications and other bespoke systems An understanding and ability to follow set policies and processes Have excellent organisational, administrative, communication and interpersonal skills Ability to work collaboratively in a team environment whilst working in a hybrid way Adaptable to change Confidence to put your ideas forward

These are brand new posts and tasks/duties etc are subject to change as the role evolves, you will be key to this evolution.

This is a great opportunity to make a meaningful impact by creating efficient systems and supporting our dedicated team of Case Managers.

IND3

#LI-ST1



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