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Universal Credit: Group Employer and Partnership Manager

2 months ago

Merseyside, United Kingdom UK Civil Service Full time

Job summary

The Group Employer and Partnership Manager is a key strategic role within the North West Universal Credit Leadership Team, to successfully lead and co-ordinate Employer and Partnership Activity across the North West in a fast paced environment,�maximising collaborative and joined up working opportunities to accomplish� (where possible) mutual benefit the Department for Work and Pensions (DWP) objectives and DWP Work and Health Directorate priorities.

�We are looking for someone who can:

Develop new and existing stakeholder relationships.Represent DWP externally to major sub-national stakeholders, employers, non-contracted partners, DWP funded providers and Other Government Departments (OGDs). Represent DWP internally on cross District or Group level matters, supporting strategic understanding their local labour markets and influencing factors in the local economy to horizon scan the Employer and Partnership agenda and drive positive outcomes for our customers.Tell the story and foster open dialogue with Partners and Employers to deliver better outcomes for our customers.Focus engagement on key priorities including addressing barriers to work for our customers, social justice agenda, complex needs, health and disability, welfare reforms, support for our digital agenda and preserving and enhancing DWP�s reputation.Show exceptional leadership judgement, knowing when to switch from strategic thinking to operational delivery.Demonstrate a successful track record of leading and landing operational performance across a large organisation, with an ability to clearly understand and articulate the impact of activities to a range of audiences.

�This is a great opportunity for the right candidate to continue to develop their professional career in a challenging yet rewarding role and environment. ��

If this sounds like the role for you, we welcome applications from candidates who demonstrate inspirational and resourceful leadership to lead this important agenda into our business and deliver a positive and efficient service working in a fast paced and challenging environment.

Job description

The Group Employer and Partnership Lead is a key player in our business to provide a clear line of site to local operations through regular communications, including great story telling to foster open dialogue about the impact of our employer and partnership activity, how it fits into the Departments wider agenda, and what it means for our people delivering our service at the front line.

Part of this will be achieved through the ability to prepare and deliver presentations through a variety of mediums both internally and externally. Also, draft succinct, comprehensive, well informed communication products to a high quality, with clearly defined options and well thought out recommendations for consideration by senior leaders.

The successful candidate will analyse, evaluate and interpret information across contracted programmes and employer engagement beside other relevant information to drive innovation in the agenda and/or identify issues and proactively devise and develop options to solve problems or address areas of concern.

In terms of the working location, this job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. �This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Person specification

Key Criteria for the Role:

Strong leadership experience in changing circumstances, with experience of leading and motivating high performing teams (Lead criteria).Strong experience of working in partnership to manage complex and challenging conversations to influence outcomes by working collaboratively across teams, internally and externally, building trust with stakeholders to generate commitment to goals.You will be an engaging and influential leader who continually adapts your style to your audience, communicating confidently and providing clear direction.Demonstrate positive customer service outcomes by understanding the labour market/economy and the complexity and diversity of customer needs and expectations.Ability to use data and evidence to influence and shape strategic priorities across the group, identify and drive forward required improvements to achieve desired business outcomes.Well-developed planning and organisation skills, often working to tight deadlines; undertaking multiple tasks with the ability to prioritise and work under your own initiative.Through behaviour and ways of working make DWP an inclusive place where people can be their best.

Behaviours

We'll assess you against these behaviours during the selection process:

LeadershipCommunicating and InfluencingWorking TogetherSeeing the Big Picture

Benefits

Alongside your salary of �52,412, Department for Work and Pensions contributes �14,151 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

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