Payment Controls Operations

4 weeks ago

London, United Kingdom Citigroup Global Markets Limited Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Cash Service's team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed.

Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.

What you'll do
  • Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
  • Drives re-engineering and productivity enhancements, development of new management routines, etc. Design and implement process or program management routines (scheduling, agenda, content, etc.).
  • Designs, drives and performs in-depth strategic reviews of key issues and needs, and formulate recommendation with ability to fully drive implementation.
  • Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
  • Drives consistent process in development and rollout of Business and functional area plans related to movement of funds.
  • Builds and enhance a more robust risk management framework for movement of funds, or its related processes, working in coordination with support functions.
  • Defines, manages, and reports key business metrics gathering information from support areas and staff.
  • Act as escalation point centrally to communicate and escalate reviews, concerns, and breaches.
  • Research, document and exports best practices and common risk, controls, and corrective actions through Framework Papers
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


What we'll need from you
  • Significant relevant experience
  • Self-motivated and accountable
  • Excellent communication skills - verbal & written.
  • Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes.
  • Ability to be responsible for a strategy, process, or control portfolio
  • Experience with stakeholder management or cross functional teams.
  • Demonstrated leadership, relationship management and influence management skills


These relevant experiences would be considered a plus
  • Experienced in Movement of Funds/ Payments Operational Risk.
  • Processing mapping, Processing Risk, Management Control assessments.


What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that cn drive your career"

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources


Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:
Risk Management

Job Family:
Operational Risk

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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