Current jobs related to Front of House Team Leader - StokeonTrent - Nuffield Health

  • Front of House Team Leader

    5 months ago

    Burton-On-Trent, United Kingdom Greene King Full time

    **We have an exciting opportunity for a Front of House Team Leader who is looking to progress to Assistant Manager for The Corner House - Flaming Grill Brand** As Team Leader at the Corner House, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are...

  • Front of House Team Leader

    4 weeks ago

    Bradford-on-Avon, Wiltshire, United Kingdom Butcombe Brewing Co. Full time

    Front of House Team Leader OpportunityWe are a dynamic and award-winning business that prides itself on empowering our teams to deliver exceptional customer experiences in a premium environment. Our boutique pubs, restaurants, and hotels are known for their friendly and welcoming atmosphere, high standards, and commitment to excellence.We are seeking a...

  • Front of House Team Leader

    4 weeks ago

    Bradford-on-Avon, Wiltshire, United Kingdom Butcombe Brewing Co. Full time

    Front of House Team Leader OpportunityWe are a dynamic and award-winning business that prides itself on empowering our teams to deliver exceptional customer experiences in a premium environment. Our boutique pubs, restaurants, and hotels are known for their friendly and welcoming atmosphere, high standards, and commitment to excellence.We are seeking a...

  • Front of House Team Leader

    4 weeks ago

    Bradford-on-Avon, Wiltshire, United Kingdom Butcombe Brewing Co. Full time

    Front of House Team Leader OpportunityWe are a dynamic and award-winning business that prides itself on empowering our teams to deliver exceptional customer experiences in a premium environment. Our pubs, restaurants, and hotels are known for their friendly and welcoming atmosphere, and we're looking for a talented Front of House Team Leader to join our...

  • Front of House Team Leader

    4 weeks ago

    Bradford-on-Avon, Wiltshire, United Kingdom Butcombe Brewing Co. Full time

    Front of House Team Leader OpportunityWe are a dynamic and award-winning business that prides itself on empowering our teams to deliver exceptional customer experiences in a premium environment. Our pubs, restaurants, and hotels are known for their friendly and welcoming atmosphere, and we're looking for a talented Front of House Team Leader to join our...

  • Front of House Team Member

    5 months ago

    Stoke-on-Trent, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Team Member **Front of House Team Member** **Stoke on Trent | Reception | Permanent | part time** **£22,755.20 pro rata** **16 hours per week** Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have...

  • Front of House Manager

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom wagamama Full time

    Join Wagamama's Dynamic TeamWe're an eating house for the soul, with a passion for nourishing the world from bowl to soul. Our purpose is to provide a unique dining experience that exceeds our customers' expectations.About the RoleWe're seeking a motivated and enthusiastic Junior Front of House Manager to join our team. As a key member of our front of house...

  • Front of House Manager

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom wagamama Full time

    Join Wagamama's Dynamic TeamWe're an eating house for the soul, with a passion for nourishing the world from bowl to soul. Our purpose is to provide a unique dining experience that exceeds our customers' expectations.About the RoleWe're seeking a motivated and enthusiastic Junior Front of House Manager to join our team. As a key member of our front of house...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 20 hours per week, paying up to £11.79 per hour **Front of House - Stoke on Trent -** Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at Stoke (Trentham Gardens) Premier Inn. As the friendly face of our hotel, use your fun personality and your...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 15 hours per week, paying up to £10.82 per hour **Front of House - Stoke (Trentham Gardens) Premier Inn -** Hotel** Come and be a Front of House Team Member at Stoke (Trentham Gardens) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 15 hours per week, paying up to £10.82 per hour **Front of House - Stoke on Trent -** Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at **Premier Inn** in **Stoke on Trent (ST4 8JG)**. As the friendly face of our hotel, use your fun personality...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom Premier Inn Full time

    We're currently recruiting in our Stoke (Trentham Gardens) Premier Inn. Working 16 hours per week, paying up to £11.79 per hour **Front of House - Stoke (Trentham Gardens) Premier Inn** Come and be a Front of House Team Member at Premier Inn in Stoke. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Front of House Team Member

    5 months ago

    Stoke-on-Trent, United Kingdom Master Potter, Hungry Horse Full time

    We're in need of some talented individuals to join us as a Front of House Team Member on a Part Time basis at the Master Potter, Cheadle. Working for Hungry Horse is joining a family with over 20 market leading years in the industry. Our customers love us for our big warm welcomes and big plates of food. As we say in Hungry Horse, whatever you're hungry...

  • Front of House Team Member

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom whitbread Full time

    We're seeking a talented individual to become a key part of our Hanley Brewers Fayre team as a Front of House Team Member. As a Front of House Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring our guests have a memorable dining experience.Key Responsibilities:Deliver outstanding customer service,...

  • Front of House Team Member

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom whitbread Full time

    We're seeking a talented individual to become a key part of our Hanley Brewers Fayre team as a Front of House Team Member. As a Front of House Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring our guests have a memorable dining experience.Key Responsibilities:Deliver outstanding customer service,...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing now - Immediate start available** **Company Overview**: PAU Café Bar is a vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing now - Immediate start available** **Company Overview**: PAU Café Bar is a vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal ingredients and complemented with some...

  • Front of House

    5 months ago

    Stoke-on-Trent, United Kingdom PAU Adventure Ltd Full time

    **Front of House Staff - 0hr** **Interviewing first week of January - Immediate start available** **Company Overview**: PAU Café Bar is a newly launched, vibrant and exciting venue located in the bustling heart of Trentham Shopping Village, Stoke-on-Trent. We offer a diverse menu of mouthwatering, freshly prepared dishes made with local seasonal...

  • Front of House Operations Manager

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom WAGAMAMA LIMITED Full time

    Job DescriptionJob Title: Front of House Operations ManagerJob Summary:We are seeking a highly motivated and experienced Front of House Operations Manager to join our team at WAGAMAMA LIMITED. As a Front of House Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional...

  • Front of House Operations Manager

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom WAGAMAMA LIMITED Full time

    Job DescriptionJob Title: Front of House Operations ManagerJob Summary:We are seeking a highly motivated and experienced Front of House Operations Manager to join our team at WAGAMAMA LIMITED. As a Front of House Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional...

Front of House Team Leader

3 months ago

StokeonTrent, United Kingdom Nuffield Health Full time

Front of House Team Leader
Nuffield Health North Staffs Hospital| Front of House |Full Time|
Salary up to £25,761.45 depending on experience

37.5 hours per week

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Front of House/Reception Team Leader at our Norths Staffs Hospital, you will have full responsibility for the Reception area and you'll promote a friendly relaxing and professional environment and ensure all patients receive an exceptional first impression and efficient service.

You will also have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Reception Team Leader you will:

  • Manage and co-ordinate all training for the reception team to ensure all standards, rules and regulations are followed and maintained.
  • Supervise all Reception activities including all information given out, all check-ins and bookings.
  • Co-ordinate and manage a team of Receptionists to ensure the highest standards of services to our patients.
  • Co-ordinate and manage Reception procedures to ensure that all fees, including guest fees are collected.
  • Ensure brand standards are maintained.
  • Promote effective communication throughout the Hospital.
  • Actively seek to assist colleagues and other departments.
  • To provide a friendly efficient reception service, which involves customer contact and the provision of advice.
  • To be part of the reception Front of House team numbers and delivery in professional leader standard.
  • To admit patients to the department and make straightforward appointment bookings and amendments.
  • To operate a complex switchboard in accordance with agreed procedures
  • To ensure that work within the reception meets all required standards and timescales.
  • To manage, appraise, and interpret data, information and /or situations.
  • To handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary.
  • To ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
  • To prepare standard and ad hoc reports as required by the department
  • To maintain the schedule of keys & signing in and out of contractors, ensuring appropriate records are kept and stored for the specified length of time.
  • To take payments from patients in accordance with set procedures, processing payments using appropriate processes and systems, and reconciling monies taken daily
  • To ensure timesheets are completed accurately.
  • To assist Support Services Manager in overseeing day to day Front of House activity.
  • To ensure SWIPE processes are embedded within the department as far as is practicable and to actively liaise with the Support Services Manager where there are variances, and record these.
  • Ensuring patient facing teams are driving the highest standards.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what's important to you.

Nuffield Health North Staffs Hospital

At the Nuffield Health North Staffordshire Hospital, we are recognised for our expert clinical care, expertise and friendly atmosphere. Our excellent teamwork and commitment to training has created an innovative clinical environment. Our purpose-build hospital has 39 bedrooms, 3 theatres and 1 minor treatment facility and busy outpatient department. We also provide physiotherapy, pathology, CT, MRI and diagnostic imaging services. We are conveniently located on Clayton Road, off the A519. We also provide free parking for staff.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.