Highways Community Liaison Manager

4 weeks ago


Bury St Edmunds, United Kingdom Suffolk County Council Full time
Suffolk County Council – Suffolk Highways, Halesworth SDC, Halesworth, IP19 8EN, Phoenix House, Ipswich, IP1 5NP or Rougham SDC, Rougham, IP30 9ND - Hybrid £45,380 per annum (pro rata if part time) 37 hours per week - Flexible working options available  Permanent 

This advert is open to current redeployment Suffolk County Council staff only

We’re passionate about improving the future for our customers, our communities and the environment. If you are too, join us as a Community Liaison Manager and make a huge and meaningful impact. Your innovation and drive will help us to continue improving and evolving. Our opportunities and support will enable you to make a difference and leave a positive, lasting legacy.

Reimagine the possibilities. 

Your role and responsibilities  

Reporting to the Head of Customer Experience & Community Works, you will manage a team supporting community liaison across Suffolk you will:

manage the development of strong and effective links between Suffolk Highways and local parish, town, district / borough, and county councillors act as the as the main point of contact for technical, legal, and procedural advice to your team and for escalated issues oversee the development and implementation of locally generated speed, safety, minor improvement and maintenance schemes ensuring they achieve the desired outcomes whilst being proportional, provide value for money and with sound asset management principles embedded promote appropriate culture and behaviours and embed these in a customer focused team that establishes and maintains strong and effective relationships with a broad and diverse range of stakeholders.

You will need  

to ideally have a relevant professional qualification or have significant experience in a relevant field or project management considerable experience of successfully managing a range of complex projects in highways engineering, speed and road safety, highways design or similar technical disciplines to be able to demonstrate technical ability and an understanding of the use of plans and drawings understanding of Construction Design Management (CDM) and Health and Safety Legislation considerable experience of working effectively and persuasively in a political environment very confident and persuasive communicator.

You can view a full list of requirements in the If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The team  

Suffolk Highways is a collaboration between Suffolk County Council and private sector service provider(s) to meet the primary objective of maintaining roads and delivering new highway infrastructure in Suffolk. 

Empowering Everyone  

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our


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