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Duty Manager

1 month ago

East London, United Kingdom Hyatt Regency London Stratford and Hyatt House London Stratford Full time

Duty Manager

Just some of the benefits you will enjoy as Duty Manager

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Business attire laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as Duty Manager

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Oversee daily operations, ensure employee productivity, monitor efficiency of all processes and create a positive work environment for employees

About Hyatt Hotels London Stratford

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratfords urban shopping and entertainment complex. Featuring 352sophisticated roomsand 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care.

Next steps:Apply today for thisDuty Manager role and start your journey with Hyatt Regency / Hyatt House London Stratford


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