Duty Manager
1 month ago
About the Role:
A renowned landmark in central London is on the lookout for a committed Duty Manager to become a key member of our team. As a Duty Manager, you will be instrumental in managing our Front of House operations, ensuring the smooth running of daily activities. The Duty Manager primary responsibility will be to provide our guests with a high-quality, guest focused experience. Moreover, the Duty Manager will aid the Sales Function by optimising income-generating activities. By leading the Front of House team, you will inspire and motivate our staff to consistently deliver exceptional service.
Key Responsibilities:
- Manage daily operations of the attraction
- Ensure premium quality, guest-focused service
- Support sales functions to maximise income generation activities
- Lead, motivate, and develop the Front of House team
- Handle challenging situations, including accidents, incidents, and emergency situations
About You:
- Passionate about delivering outstanding service
- Experienced in leading Front of House teams
- A role model and motivator who can bring out the best in your team
- Calm and effective under pressure
- Skilled in managing challenging situations
Benefits:
- 33 days holiday
- Length of Service Benefit additional day holiday for every year (capped at 5 years)
- Employer pension contribution of 5% of your annual salary
- Private Medical Insurance
- Life Assurance
AMRT1_UKCT
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