Senior Library Assistant

4 weeks ago

ShorehambySea, United Kingdom West Sussex County Council Full time

Do you have great leadership skills?

Do you enjoy the challenge of problem-solving to sustain and improve front-line services?

Does the prospect of making a difference to communities through excellent library services motivate you?

If you enjoy working in a fast-paced environment and relish being part of a close-knit team, supporting colleagues to deliver better outcomes for the residents of West Sussex. we want to hear from you

We think our libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here: 

The Opportunity

Salary:  £24,294 to £24,702 per annum (£11,654 to £ 11,850 pro rata for part time) with entitlement to Saturday Enhancement working 5 hours 30 minutes for 1 in 2 Saturdays.

Contract Type:  Permanent

Working Pattern:  Part time (17.75 hours per week) *Shifts working across Monday to Saturday

Location:  Shoreham-by-Sea Library , St Marys Road, Shoreham, BN43 5ZA

Interview Date: week commencing 01 July 2024

Shoreham by Sea is a busy local library located in the middle of the community, opposite the historic St Mary de Haura church.

We are looking to recruit a Senior Library Assistant to join our senior team and support our friendly team of library assistants. 

The duties of a Senior Library Assistant are wide ranging across many areas of the library service and include delivering a customer-facing library service and high-quality enquiry service.

You will need to provide information accurately and signpost to other services where necessary. You will be responsible for supervising and supporting Library Assistants and volunteers ensuring that they deliver a high standard of service to our customers.

The role may sometimes involve working with challenging members of the public to solve more complex library queries such as dealing with overdue charges.

You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library.

Flexibility is key as one moment you may be helping a customer log-on to the library Wi-Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies.

The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

*Shifts:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Week 1

09:30am to 6:00pm

09:30am to 6:00pm

OFF

OFF

OFF

OFF

Week 2

09:30am to 6:00pm

09:30am to 6:00pm

OFF

OFF

OFF

09:30am to 16:00pm

Rewards and Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

Along with a generous holiday entitlement of  25 days  (pro rata for part time) plus opportunity to buy additional leave).

Upon joining us you will have access to a range of benefits including the following:

A excellent  local government pension scheme A range of flexible working options, depending on your job role Maternity, paternity, dependency and adoption leave volunteering opportunities Training and development opportunities, including coaching and mentoring A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page  if you are a business looking to offer a discount) Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

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