Business Support Officer
4 weeks ago
About us
At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.
With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.
Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same
What does a Business Support Officer - Resettlement Team do at Hillingdon?
A 6 month fixed term contract.
Delivering of complex administrative support to front line service areas, meeting performance targets and embedding a culture of “Putting our residents first” where continuous service improvement is maintained.
Key Responsibilities include:
Deliver a skilled and flexible administration support service across the directorates, and to react to peaks and troughs of work in any council location as required To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to high standards of customer care Deliver administrative support to the Team that assists operational managers and staff with delivering enhanced services to residents, including any service-specific requirements Team meeting organisation and preparation, taking meeting minutes, updating core database systems, being the first point of contact for the team caseload, and managing bring-up/bring forward systems
About you
You need to be educated to GCSE level or equivalent with experience of supporting multi disciplinary teams and prioritising high volumes of work. A team player who is used to dealing with members of the public and sensitive situations.
Key skills/ experience to evidence within your application:
Excellent ICT skills including Microsoft Office suite Experience of dealing with members of the public Prepared to work flexibly to meet the needs to the department
What we offer
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
Work Life Balance
Health & Wellbeing
Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme. Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses. Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits. Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.Commute with Ease
Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.
Equity, Diversity and Equality Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.
We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognise the value of a diverse workforce and encourage applications from candidates from underrepresented groups.
Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organisation's success.
Additional Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.
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