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Custody Compliance and Serious Incident Review Capability Senior Team Leader

2 months ago

Manchester, United Kingdom Home Office Full time

Job summary

Immigration Enforcement is responsible for enforcing the government�s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more

Job description

The National Command and Control Unit (NCCU) is the IE 24/7 first point of contact for our main customer, all UK Police Forces. NCCU support the IE wider priorities by identifying immigration offenders encountered by the Police either frontline, through investigations and from within custody and referring them to Immigration Compliance Enforcement (ICE) teams and Criminal and Financial Investigations (CFI) teams for further action. NCCU also act as the first point of contact for all Clandestine events as well as being the IE Communication Hub. NCCU identifies incidents of a serious and high-profile nature and provides expert coordination and support to the management of these incidents.

The Custody Compliance and Serious Incident Team are a newly formed team who will be dealing with extremely high-profile work streams. Increasing referrals from Police Forces across the UK into NCCU and therefore the wider Immigration Enforcement by a variety of methods. These will range from deep dive analysis, progressing of performance packs, best practice sharing and training development for UK forces in conjunction with significant stakeholder engagement with UK Policing, ACRO, international criminality and Police national database partners, and working closely with NCCU and a variety of colleagues across Migration and Borders. The team will also be responsible for oversight of the Serious Incident Notification review capability in place across Migration and Borders, ensuring a robust lessons learned process remain in place and the Home Office responds effectively.

The successful applicant will report to the Custody Compliance and Serious Incident Team Lead working effectively and at pace to support the Serious Incident Notification (SIN) review capability and increasing referrals from UK Policing Custody teams into NCCU. They will play a key role in liaising with UK Policing at the appropriate levels to increase custody compliance, thinking innovatively and have excellent communication skills, often to persuade and influence and understanding the bigger Migration and Border picture and the complexities linked to serious incident capability.

Working Pattern

This role is suitable for working hours, with a minimum requirement to work 30 hours�per week.

Key Responsibilities

Working independently and be an integral part of a small team, whilst maintaining focus working towards challenging goals. These include but are not limited to increasing custody compliance referrals and ensuring the serious incident review process delivers for Migration and BordersUnderstanding the cross-cutting nature of the team and balance the needs, processes and targets of various other business areas, and external partners to achieve our goalsResponding flexibly and proactively to business demands. Work with minimal supervision and be confident in communicating and influencing others to achieve the overall aims of the teamCo-ordinating and having oversight of performance reports on the Serious Incident review capability within Migration and Borders, and all of the UK Police ForcesPreparing presentations on a variety of forms of data for IE senior leaders and external partnersActing as cover for the team lead during periods of absenceProcessing, analysing and evaluating information and data sets in relation to custody compliance and Serious IncidentsWilling to travel UK wide to deliver training and to present to senior leaders within and outside of the Home Office

Person specification

Essential criteria

Experience of engagement at a strategic level including creating and maintaining strong working relationships with partnersExperience of working in a fast-paced environment that requires the ability to multi-task and change focus at short noticeExperience of creating performance metrics. With an ability to draw trends and themes from dataOrganised, reliable and results drivenCan think innovatively and strategically, with an ability to see the bigger picture

Desirable criteria

A strong understanding of Migration and Borders teams and their processesKnowledge of Home Office Immigration systems and general understanding of case working functionsKnowledge of UK Policing processes and computer systems (Custody, investigation, PNC and PND)An understanding of quality assurance processes, how to develop plans and strategies

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and InfluencingChanging and ImprovingLeadershipSeeing the Big Picture

We only ask for evidence of these behaviours on your application form:

Communicating and Influencing

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

A Civil Service pension with an employer contribution of In-year reward scheme for one-off or sustained exceptional personal or team achievements.25 days annual leave on appointment, rising with service to 30 days.Eight days of public holidays, plus one additional privilege day.

See more of our benefits