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MASH Team Manager

4 months ago


Uxbridge, United Kingdom London Borough of Hillingdon Full time

About us

At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.


With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.


Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same

What does a MASH Team Manager do at Hillingdon?

We have an exciting opportunity for a Team Manager to work within ASC Adult Multi Agency Safeguarding Hub (MASH) to lead our team of Social Workers who support and facilitate initial safeguarding enquiries and protection planning for Hillingdon’s residents who are experiencing, or at risk of experiencing abuse or neglect.

The role also includes carry a small caseload of complex full safeguarding enquiries under Section 42 of the Care Act 2014, both as Enquiry Officer and Safeguarding Adults Manager.

Outline of Duties:

To act as Duty manager – to manage daily intake of safeguarding referrals and to triage cases alongside key safeguarding partners. Chairing daily safeguarding high risk meetings with a range of partners and being able to deliver results. Supporting team members with informal and formal supervision, allocating cases.

As a manager, you will have oversight and be responsible for your teams financial monitoring, supervision and recruitment.

About you

Successful candidates will lead their team to deliver against our statutory social care duties. As a subject matter expert, you must have an in-depth understanding of the current legislation, regulations, and guidance. You will be able support staff to be creative and innovative in their approach, whilst managing your own time effectively, evidencing outcomes and completing tasks within tight deadlines. You will also be able to assure the quality of work delivered by your team

The successful candidate will be committed to providing quality services that promote independence/wellbeing, control, choice and social inclusion. You will demonstrate a person centred approach by keeping the service user at the centre of the safeguarding process. 

You will be a qualified Social Worker with extensive experience in a MASH setting, and ideally experience as a Team Manager.

What we offer

We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Here’s a comprehensive overview of the fantastic benefits we provide:

Work Life Balance

Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life. 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff. Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

Health & Wellbeing

Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough. Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme. Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses. Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits. Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

Commute with Ease

Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.

Equity, Diversity and Equality Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.

We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognise the value of a diverse workforce and encourage applications from candidates from underrepresented groups.

Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organisation's success.

Additional Information

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.

Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.