Workplace Experience Coordinator

4 weeks ago

London, United Kingdom CBRE Full time
This position is responsible to support and coordinate activities related to delivery of workplace

experience services for clients, where offered, including administrative support for teams managing and directing services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to:

Concierge

Reception / Switchboard

Conference & Meeting Room Management

Meeting & Event Management

Community Programs

Workplace Coaching & Onboarding

Parking

Bicycle & Local Shuttle

Supported Employment

Record Archiving

Office Supply Management

Moves, Adds, Changes

Space Reset

Workplace Onboarding

Provides administrative support for Workplace Experience team as directed, including expense

management, meeting coordination, office and workplace experience equipment care, and supply management.

Manages accuracy, production, quality and retention of program materials; which may include

administration of SharePoint sites or similar. Ensures client and company materials comply with client and company brand guidelines.

Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.

Ensures all billings for business services are invoiced and billed as required.

Attends move meetings and coordinate all moves with client contacts.

Responds to customer requests and complaints regarding Workplace Experience services.

Maintains relationships with vendors that provide services and goods to the office. Ensures all vendors used have current proof of insurance and contractual documentation in place, per requirements.

Administers Workplace Experience team member and third-party service provider on-boarding process, including new employee orientation, training, equipment and software ordering.

Assists in the completion of the office Business Continuity plan.

Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

EDUCATION and EXPERIENCE

A minimum of 1 - 2 years related experience (e.g. Front Desk,

Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask

clarifying questions to ensure understanding. Ability to write routine reports and correspondence.

Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Ability to effectively present information to an internal department and/or large groups of

employees.

Comfortable meeting and engaging with new people.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures

such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve

problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and

digital tools; such as Apps, databases, financial management, work order management, social

networking, cloud technologies, handheld mobile technologies and applications, and

communications.

Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key.

Physical ability to assist with warehouse operations. Able to lift 50 lbs.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

SAFETY

1. Complete at a satisfactory level all required and assigned HSE training

2. Follow all activity policies and procedures, including all HSE related requirements at all times 3. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any condition which you feel could result in an accident or injury and / or stop work if required

In addition:

1. Be aware of and understand all safe work practices and procedures and potential hazards associated

with the work environment

2. Maintain and wear at all times required appropriate personal protective equipment (PPE)

3. Always apply appropriate material handling techniques,

4. Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified and authorized to do so

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Application Process:

Your application will be reviewed by our Talent Resourcing Team, and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

  • Workplace Experience Coordinator

    2 weeks ago

    London, United Kingdom Talent Locker Full time

    **Workplace Experience Coordinator** **London** **4-weeks** **Immediate start onsite in London** **£25ph (Umbrella company payroll)** **Are you between roles at the moment? Keen to work onsite for a great high-level tech firm for a month to deliver an excellent workplace experience? Please read on!** We have a short-term pre-Christmas holiday cover...

  • Workplace Experience Coordinator

    5 days ago

    London, Greater London, United Kingdom Aquent Is a Registered Trademark of Aquent Llc. Full time

    Job Title: Workplace Experience Coordinator - Entertainment Client Location: Central London - Hybrid Starting: ASAP Hours: Full-time Duration: 7 months Are you ready to join a company that values Freedom and Responsibility, offering a dynamic and fast-paced work environment? We're seeking an enthusiastic and diligent individual to fill the role of...

  • Workplace Experience Coordinator

    4 weeks ago

    London, United Kingdom Ancestry Full time

    We're looking for an enthusiastic team-player to join our London office. As the Workplace Experience Coordinator you'll be responsible for the day-to-day running of the office and making sure the team has everything they need; from supplies and snacks, to meetings set-up and event planning, to coordinating visitors. You will report to the Facilities Senior...

  • Workplace Experience Coordinator

    2 weeks ago

    London, United Kingdom Talent Locker Full time

    **Workplace Experience Coordinator** **London** **6-months contract (with potential permanent hire Summer 2024) - 2-3 days per week onsite** **£20ph (Umbrella company payroll)** **Are you between roles at the moment? Keen to work onsite for a great visual tech firm for a month to deliver an excellent workplace experience? Please read on!** We have a...

  • Workplace Experience Coordinator

    2 weeks ago

    London, United Kingdom Apleona Full time

    **Workplace Experience Coordinator** **Location - London, **SE1 7ND** **Hours - Monday - Friday, 08:00am to 17:00pm** Company Benefits: - 22 days holiday plus BH - Employee discounts via Perkbox - Dental Insurance - Cycle to work - Access to a virtual GP and access to a health & wellbeing app - Training & Development Are you dedicated to delivering...

  • Workplace Experience Coordinator

    5 days ago

    London, Greater London, United Kingdom Match Group Full time

    Match Group, through its portfolio companies, is a leading provider of dating services available globally. Our portfolio of brands includes Tinder, Hinge, Meetic, Match, OkCupid, PlentyOfFish, plus a number of other brands, each designed to power and inspire meaningful connections.The Match Group PREWF Team — encompassing Protect, Real Estate, Events,...

  • Workplace Experience Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Match Group Full time

    Match Group, through its portfolio companies, is a leading provider of dating services available globally. Our portfolio of brands includes Tinder, Hinge, Meetic, Match, OkCupid, PlentyOfFish, plus a number of other brands, each designed to power and inspire meaningful connections.The Match Group PREWF Team — encompassing Protect, Real Estate, Events,...

  • Workplace Experience Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Match Group Full time

    Match Group, through its portfolio companies, is a leading provider of dating services available globally. Our portfolio of brands includes Tinder, Hinge, Meetic, Match, OkCupid, PlentyOfFish, plus a number of other brands, each designed to power and inspire meaningful connections.The Match Group PREWF Team — encompassing Protect, Real Estate, Events,...

  • Workplace Experience Coordinator

    1 month ago

    London, Greater London, United Kingdom Match Group Full time

    Match Group, through its portfolio companies, is a leading provider of dating services available globally. Our portfolio of brands includes Tinder, Hinge, Meetic, Match, OkCupid, PlentyOfFish, plus a number of other brands, each designed to power and inspire meaningful connections.The Match Group PREWF Team — encompassing Protect, Real Estate, Events,...

  • Workplace Experience Coordinator

    5 days ago

    London, Greater London, United Kingdom Tinder Full time

    Match Group , through its portfolio companies, is a leading provider of dating services available globally. Our portfolio of brands includes Tinder, Hinge, Meetic, Match, OkCupid, PlentyOfFish, plus a number of other brands, each designed to power and inspire meaningful connections. The Match Group PREWF Team — encompassing Protect, Real Estate, Events,...

  • Workplace Experience/facilities Coordinator

    2 months ago

    London, United Kingdom OMNI Full time

    Workplace Experience/Facilities Coordinator London We are seeking a Workplace Experience/Facilities Coordinator to join our team. The Workplace Experience/Facilities Coordinator will be responsible for creating and maintaining a welcoming, efficient, and safe office environment for employees, managing office facilities, and coordinating workplace...

  • Workplace Experience Coordinator

    1 week ago

    London, United Kingdom Ancestry Full time

    **About Ancestry**: When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. With more than 30+ billion digitized global historical records, 125+ million...

  • Workplace Experience Coordinator

    2 months ago

    London, United Kingdom CBRE Full time

    Posted- 07-Nov-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland- Hi, we’re Host!We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great...

  • Workplace Experience Coordinator

    2 weeks ago

    London, United Kingdom CBRE Full time

    Posted- 04-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service, Facilities Management- Location(s)- London - England - United Kingdom of Great Britain and Northern IrelandCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a...

  • Workplace Experience Coordinator

    3 weeks ago

    London, United Kingdom CBRE Full time

    Posted- 11-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**Job Summary** Workplace Experience Co-ordinator provides overall facilities & reception support to all services and provisions in their location. Responsible for...

  • Workplace Experience Coordinator

    1 week ago

    London, United Kingdom Dojo.tech Full time

    UK London - Reward & People Operations - Feb 26 2024 - R-0003408 **Creating a more diverse, equitable and inclusive Dojo** Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo....

  • Workplace Experience Coordinator

    4 weeks ago

    London, United Kingdom Aquent UK Full time

    Job Description Job Title: Workplace Experience Coordinator - Entertainment Client Location: Central London - Hybrid Starting: ASAP Hours: Full-time Duration: 7 months Are you ready to join a company that values Freedom and Responsibility, offering a dynamic and fast-paced work environment? We're seeking an enthusiastic and diligent...

  • Workplace Experience Coordinator

    2 months ago

    London, United Kingdom Zynga Full time

    At NaturalMotion, we make games that wow people. We innovate to create experiences that previously were impossible and that would not exist without us. We take pride in making titles that reach a large audience and in creating communities that last. For the past five years NaturalMotion Studios have been named one of the Best Places to Work in the UK **Job...

  • Workplace Experience Coordinator, Emea

    2 weeks ago

    London, United Kingdom FloQast Full time

    Do you have Office/Facilities Coordination experience and are looking for a way into HR? Or, do you have HR Coordination experience and are willing to take on a hybrid office management role in a fast moving, energetic tech company? If so, then read on! The Workplace Experience Coordinator will aid in Company growth by managing the daily operations of the...

  • Work Experience Coordinator

    3 weeks ago

    London, United Kingdom Workplace Futures Group Full time

    WFG, through its subsidiary companies, aims to provide a comprehensive basket of products and services for the creation and maintenance of high-performance workplaces in the UK and internationally. WFG is comprised of four subsidiary companies: Ambit: Leading fit-out and refurbishment specialists Modus: Cutting-edge design, technology & workplace...